EMS Dispatcher: 24/7 Emergency Communications & Coordination

Emergency Telecommunicator Services; Weston Lakes (TX); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Job summary

Emergency Telecommunicator Services seeks Emergency Medical Dispatchers in Weston, TX. The role involves handling urgent medical calls, confirming locations and details, and guiding responders using approved protocols.

Training, CPR and EMS dispatch certifications may be required, with overtime and shifts possible. Responsibilities include prioritizing calls, coordinating ambulance resources, documenting calls, and contributing to quality reviews.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• CPR certification and additional coursework may be required. EMT or paramedic credentials are not universal requirements for this role; consult the vacancy for the exact qualifications and accepted certification providers.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Education

High school diploma or GED

Emergency Medical Dispatcher certification (preferred)

Job description

Emergency Telecommunicator Services seeks Emergency Medical Dispatchers in Weston, TX. The role involves handling urgent medical calls, confirming locations and details, and guiding responders using approved protocols.

Training, CPR and EMS dispatch certifications may be required, with overtime and shifts possible. Responsibilities include prioritizing calls, coordinating ambulance resources, documenting calls, and contributing to quality reviews.