EMS Dispatcher: 24/7 Critical-Response Coordinator

Emergency Telecommunicator Services; Armstrong (IA); Vor Ort; USD 32.000 - 52.000; Vollzeit

Benefits dieser Stelle

Insurance coverage

Retirement benefits

Paid leave

Employee assistance services

Continuing education

Zusammenfassung

Emergency Medical Dispatchers in Armstrong, IA coordinate urgent medical responses, gathering essential information using agency-approved protocols. They may provide guided instructions before responders arrive and must follow medical dispatch oversight and emergency procedures.

Responsibilities include receiving calls, confirming locations and details, prioritizing responses, and coordinating ambulance resources as needed, with shifts that may include nights, weekends, and overtime.

Qualifikationen

• A high school diploma or recognized equivalent is commonly required.
• CPR certification and additional coursework may be required.
• EMT or paramedic credentials are not universal requirements for this role; consult the vacancy for the exact qualifications and accepted certification providers.

Aufgaben

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Ausbildung

High School Diploma or GED

EMD certification

CPR certification

Jobbeschreibung

Emergency Medical Dispatchers in Armstrong, IA coordinate urgent medical responses, gathering essential information using agency-approved protocols. They may provide guided instructions before responders arrive and must follow medical dispatch oversight and emergency procedures.

Responsibilities include receiving calls, confirming locations and details, prioritizing responses, and coordinating ambulance resources as needed, with shifts that may include nights, weekends, and overtime.