EMS Dispatcher: 24/7 Critical Medical Communications

911 Emergency Communications; New Auburn (WI); On-site; USD 40,000 - 65,000; Full time

Benefits offered by this job

Insurance coverage

Continuing education

Shift premiums

Job summary

911 Emergency Communications in New Auburn, Wisconsin, seeks an Emergency Medical Dispatcher to gather patient and incident details, establish response priorities, and coordinate emergency medical resources. The role may involve providing approved instructions before responders arrive and requires adherence to medical dispatch protocols and oversight.

The position emphasizes background screening, CPR and dispatcher certifications, and the ability to work within approved protocols while

Qualifications

• High school diploma or recognized equivalent commonly required.
• Emergency Medical Dispatcher certification may be required before appointment.
• CPR certification may be required.
• Background screening and employment assessments are required.
• Follow approved protocols, maintain confidentiality of patient and incident information.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when assigned.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Education

High school diploma or recognized equivalent

Emergency Medical Dispatcher certification

CPR certification

Job description

911 Emergency Communications in New Auburn, Wisconsin, seeks an Emergency Medical Dispatcher to gather patient and incident details, establish response priorities, and coordinate emergency medical resources. The role may involve providing approved instructions before responders arrive and requires adherence to medical dispatch protocols and oversight.

The position emphasizes background screening, CPR and dispatcher certifications, and the ability to work within approved protocols while