EMS Dispatcher: 24/7 Critical Care Coordination

Emergency Telecommunicator Services; Farmingdale (NJ); On-site; USD 40,000 - 65,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employee-assistance services

Continuing education

Certification support

Job summary

Emergency Telecommunicator Services in Farmingdale, NJ seeks an Emergency Medical Dispatcher to handle urgent medical calls and coordinate responses. You will verify locations, collect patient details, and apply approved protocols to guide responders efficiently.

Role requires a high school diploma and CPR, with potential EMS certification. Candidates may be assigned overnight or weekend shifts, with comprehensive training and ongoing professional development provided.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• CPR certification and additional coursework may be required.
• EMT or paramedic credentials are not universal requirements for this role; consult vacancy.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient's location, callback number, and access details
• Ask approved questions about the patient's condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Skills

Communication skills

Multitasking

Calm under pressure

Education

High school diploma or equivalent

Emergency Medical Dispatcher certification preferred

Job description

Emergency Telecommunicator Services in Farmingdale, NJ seeks an Emergency Medical Dispatcher to handle urgent medical calls and coordinate responses. You will verify locations, collect patient details, and apply approved protocols to guide responders efficiently.

Role requires a high school diploma and CPR, with potential EMS certification. Candidates may be assigned overnight or weekend shifts, with comprehensive training and ongoing professional development provided.