EMS Dispatcher — 24/7 Critical Care Communications

Emergency Telecommunicator Services; Downieville (CA); On-site; USD 52,000 - 72,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Job summary

Emergency Telecommunicator Services is seeking skilled Emergency Medical Dispatchers for Forks Of Salmon, CA. You will receive calls, confirm locations, determine priorities, and coordinate EMS resources according to protocols. Training and certification may be required; prior EMS experience preferred.

Positions involve shift work, overtime, and adherence to medical oversight. Strong communication, calm under pressure, and ability to follow strict protocols are essential.

Qualifications

• High school diploma or recognized equivalent; EMS dispatcher certification may be required.
• CPR certification and additional coursework may be required.
• EMT or paramedic credentials are not universal requirements; consult vacancy for exact qualifications.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Education

High school diploma or equivalent

Job description

Emergency Telecommunicator Services is seeking skilled Emergency Medical Dispatchers for Forks Of Salmon, CA. You will receive calls, confirm locations, determine priorities, and coordinate EMS resources according to protocols. Training and certification may be required; prior EMS experience preferred.

Positions involve shift work, overtime, and adherence to medical oversight. Strong communication, calm under pressure, and ability to follow strict protocols are essential.