Emergency Medical Dispatcher — 24/7 Critical Response

911 Emergency Communications; Grenola (KS); On-site; USD 38,000 - 58,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Certification support

Shift premiums

Job summary

911 Emergency Communications in Grenola, KS seeks an Emergency Medical Dispatcher to handle urgent calls, verify locations and access details, and apply approved questions to determine priority. You will guide responders with protocol-based instructions and coordinate ambulance resources when needed.

Typical requirements include a high school diploma or GED and possibly EMD certification; CPR certification may be required. Ongoing training and strict adherence to protocols are expected.

Qualifications

• High school diploma or recognized equivalent is commonly required.
• Emergency Medical Dispatcher certification before appointment may be required depending on vacancy.
• CPR certification may be required; EMT/paramedic credentials are not universal requirements.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Skills

Call taking

Communication

Attention to detail

Education

High school diploma or GED

Emergency Medical Dispatcher certification (may be required)

Job description

911 Emergency Communications in Grenola, KS seeks an Emergency Medical Dispatcher to handle urgent calls, verify locations and access details, and apply approved questions to determine priority. You will guide responders with protocol-based instructions and coordinate ambulance resources when needed.

Typical requirements include a high school diploma or GED and possibly EMD certification; CPR certification may be required. Ongoing training and strict adherence to protocols are expected.