Emergency Medical Dispatcher - Critical 24/7 Life-Saving Coordination

Emergency Telecommunicator Services; Augusta (WV); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Insurance

Retirement benefits

Paid leave

Employee-assistance services

Continuing education

Certification support

Shift premiums

Job summary

Emergency Telecommunicator Services is seeking an Emergency Medical Dispatcher for Augusta, WV. You will gather patient and incident information, establish response priorities, and coordinate EMS resources using approved protocols.

Role may require overnight shifts, weekends, holidays, and overtime. A high school diploma or equivalent is commonly required, and CPR certification is often needed. Training and certification details vary by vacancy.

Qualifications

• High school diploma or equivalent required.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Education

High school diploma or equivalent

Job description

Emergency Telecommunicator Services is seeking an Emergency Medical Dispatcher for Augusta, WV. You will gather patient and incident information, establish response priorities, and coordinate EMS resources using approved protocols.

Role may require overnight shifts, weekends, holidays, and overtime. A high school diploma or equivalent is commonly required, and CPR certification is often needed. Training and certification details vary by vacancy.