EMS Dispatcher — 24/7 Critical Calls & Certification Support

911 Emergency Communications; Hankamer (TX); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Job summary

911 Emergency Communications in Hankamer, TX, seeks Emergency Medical Dispatchers to handle urgent medical calls, determine priorities, and coordinate EMS resources. Successful candidates will work under approved protocols and contribute to responder safety.

Responsibilities include gathering patient data, providing instructions, and maintaining documentation. Training and certification requirements vary by agency, with potential for overtime and shift work as needed.

Qualifications

• High school diploma or recognized equivalent required.
• Current Emergency Medical Dispatcher certification before appointment may be required by the agency.
• CPR certification and additional coursework may be required.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about patient condition.
• Determine response priority using the medical dispatch system.
• Dispatch or coordinate ambulance resources when assigned.
• Provide protocol-based instructions within qualifications.
• Relay patient information and scene hazards to responders.
• Document call processing and participate in quality-review activities.

Education

High school diploma or equivalent

Job description

911 Emergency Communications in Hankamer, TX, seeks Emergency Medical Dispatchers to handle urgent medical calls, determine priorities, and coordinate EMS resources. Successful candidates will work under approved protocols and contribute to responder safety.

Responsibilities include gathering patient data, providing instructions, and maintaining documentation. Training and certification requirements vary by agency, with potential for overtime and shift work as needed.