EMS Dispatcher – 24/7 Critical Emergency Communications

Emergency Telecommunicator Services; Chappell Hill (TX); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Job summary

Emergency Telecommunicator Services in Chappell Hill, TX seeks skilled Emergency Medical Dispatchers to handle urgent calls, gather patient data, and apply approved protocols to prioritize responses.

Duties include confirming locations, obtaining callback details, asking incident-related questions, coordinating ambulance resources, and providing protocol-based instructions until responders arrive. Certifications may be required.

Qualifications

• High school diploma or equivalent required.
• EMD certification or willingness to obtain required.
• CPR certification may be required.

Responsibilities

• Receive calls involving illness, injury, and emergencies.
• Confirm location, callback number, and access details.
• Ask approved questions about patient condition.
• Determine response priority using medical dispatch system.
• Dispatch or coordinate ambulance resources when assigned.
• Provide protocol-based instructions.
• Relay patient information and hazards to responders.
• Document call processing and participate in quality-review activities.

Skills

Call taking

Emergency communication

Data entry

Communication skills

Multitasking

Education

High school diploma or equivalent

Tools

Dispatch software

Job description

Emergency Telecommunicator Services in Chappell Hill, TX seeks skilled Emergency Medical Dispatchers to handle urgent calls, gather patient data, and apply approved protocols to prioritize responses.

Duties include confirming locations, obtaining callback details, asking incident-related questions, coordinating ambulance resources, and providing protocol-based instructions until responders arrive. Certifications may be required.