EMS Dispatcher: 24/7 Critical Call Center & Coordination

Emergency Telecommunicator Services; Red Lake Falls (MN); On-site; USD 45,000 - 75,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Job summary

Emergency Telecommunicator Services is seeking Emergency Medical Dispatchers for Red Lake, MN. Responsibilities include receiving emergency calls, confirming locations, and coordinating ambulance resources according to approved protocols.

You may be required to obtain and maintain EMS dispatch certifications and CPR. The role may involve overnight shifts, weekends, and overtime as needed.

Qualifications

• High school diploma or recognized equivalent required.
• EMD certification and CPR training may be required.
• Additional coursework may be required depending on client.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about patient condition to determine priority.
• Dispatch or coordinate ambulance resources as assigned.
• Provide protocol-based instructions within qualifications.
• Relay patient information and scene hazards to responders.
• Document call processing and participate in quality-review activities.

Skills

Active listening

Communication

Multitasking

Calm under pressure

Education

High school diploma

EM Dispatcher certification

Tools

EMD software

Job description

Emergency Telecommunicator Services is seeking Emergency Medical Dispatchers for Red Lake, MN. Responsibilities include receiving emergency calls, confirming locations, and coordinating ambulance resources according to approved protocols.

You may be required to obtain and maintain EMS dispatch certifications and CPR. The role may involve overnight shifts, weekends, and overtime as needed.