Emergency Medical Dispatcher: 24/7 Critical Communications

County Emergency Communications; Big Lake (MN); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Job summary

County Emergency Communications in Big Lake, MN is seeking Emergency Medical Dispatchers to gather patient and incident details, set response priorities, and coordinate emergency resources. This role involves console work, headset usage, and careful documentation under approved medical dispatch protocols.

Depending on training and assignment, some duties include providing protocol-based instructions and relaying critical information to responders, with potential overnight or weekend shifts and

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• Emergency Medical Dispatcher certification may be required before appointment.
• CPR certification and additional coursework may be required.
• EMT or paramedic credentials are not universal requirements; consult the vacancy.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Job description

County Emergency Communications in Big Lake, MN is seeking Emergency Medical Dispatchers to gather patient and incident details, set response priorities, and coordinate emergency resources. This role involves console work, headset usage, and careful documentation under approved medical dispatch protocols.

Depending on training and assignment, some duties include providing protocol-based instructions and relaying critical information to responders, with potential overnight or weekend shifts and