EMS Dispatcher

Baptist Health; Louisville (KY); On-site; USD 40,000 - 52,000; Part time

Job summary

Baptist Health is seeking a PRN EMS Dispatcher to support the Louisville, KY EMS operations. The role involves coordinating with ambulances, ensuring accurate documentation, and maintaining familiarity with EPIC software and EMS patient care reporting tools.

Candidates should have a high school diploma or GED, with EMT education preferred, and at least one year of dispatch experience. CADS certification must be obtained within one year of hire.

Qualifications

• High School Diploma or GED required; EMT education preferred.
• Minimum 1 year dispatch/communications experience.
• Working knowledge of MS Office.
• Within 1 year from hire date, obtain CADS certification.

Responsibilities

• Communicate with EMS crews regarding patient transportation needs.
• Maintain accuracy and speed in documenting dispatch events.
• Maintain knowledge of EPIC and EMS reporting tools.
• Protect PHI and demonstrate strong prioritization and communication.

Skills

Dispatch experience

Communication skills

Education

High School Diploma or GED

EMT training

CADS certification

Tools

EPIC software

MS Office

Job description

Summary

Baptist Health is looking for a PRN EMS Dispatcher to join our team in Louisville, KY

Job Description

The position of EMS Dispatcher is responsible for communications with Baptist Health EMS Ambulance Service crews for patients requiring transportation services to and/or from a Baptist Healthcare facility. They maintain overall accuracy and expediency of collating documentation. They must maintain current knowledge of EPIC software along with specialized products related to EMS patient care reporting. This position is responsible for the integrity of data regarding the System Service Center EMS Dispatch Center. They must practice outstanding skill at protecting PHI and have exemplary communication and prioritization skills.

Requirements

• High School Diploma or GED required, EMT education preferred.
• Minimum of 1 year prior dispatch/communication experience required
• Working knowledge and use of MS Office products
• Must obtain Certified Ambulance Documentation Specialist (CADS) within 1 year from hire date

Baptist Health is an Equal Employment Opportunity employer.