EMS Dispatch Specialist — Urgent Medical Coordination

Emergency Telecommunicator Services; Wisconsin; Presencial; USD 42.000 - 64.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Insurance coverage

Retirement benefits

Paid leave

Employee assistance services

Continuing education

Certification support

Shift premiums

Descripción de la vacante

Emergency Telecommunicator Services in Pepin, Wisconsin seeks an Emergency Medical Dispatcher to support urgent medical calls, gather patient data, and coordinate EMS resources. The role requires ensuring accurate location, callback details, and protocol-based instructions to responders.

Applicants should have a high school diploma (or equivalent), an Emergency Medical Dispatcher certification, and CPR certification as applicable.

Formación

• High school diploma or equivalent required.
• Emergency Medical Dispatcher certification may be required before appointment.
• CPR certification may be required; other credentials vary by vacancy.

Responsabilidades

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the dispatch system.
• Dispatch or coordinate ambulance resources when assigned.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responders.
• Document call processing and participate in quality-review activities.

Conocimientos

Communication skills

Educación

High school diploma or equivalent

Emergency Medical Dispatcher certification

CPR certification

Descripción del empleo

Emergency Telecommunicator Services in Pepin, Wisconsin seeks an Emergency Medical Dispatcher to support urgent medical calls, gather patient data, and coordinate EMS resources. The role requires ensuring accurate location, callback details, and protocol-based instructions to responders.

Applicants should have a high school diploma (or equivalent), an Emergency Medical Dispatcher certification, and CPR certification as applicable.