Emergency Medical Dispatcher: Critical 911 Coordination

Emergency Telecommunicator Services; Fair Haven (VT); On-site; USD 45,000 - 59,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Employee‑assistance services

Job summary

Emergency Telecommunicator Services in Fair Haven, VT, is seeking dedicated Emergency Medical Dispatchers to handle urgent calls, confirm locations, and provide protocol-driven guidance. The role involves coordinating ambulance resources and maintaining accurate call documentation while adhering to medical dispatch protocols.

The position may require CPR certification, EMS dispatcher certification, and potentially other training as specified by the employer.

Qualifications

• High school diploma or recognized equivalent (commonly required).
• Emergency Medical Dispatcher certification before appointment may be required.
• CPR certification may be required.
• EMT or paramedic credentials are not universal requirements.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Job description

Emergency Telecommunicator Services in Fair Haven, VT, is seeking dedicated Emergency Medical Dispatchers to handle urgent calls, confirm locations, and provide protocol-driven guidance. The role involves coordinating ambulance resources and maintaining accurate call documentation while adhering to medical dispatch protocols.

The position may require CPR certification, EMS dispatcher certification, and potentially other training as specified by the employer.