EMS Dispatch Specialist (Call Taker)

REACH Air Medical Services; City of Syracuse (NY); Presencial; USD 28.000 - 30.000; Tempo integral

Resumo da vaga

AMR in Syracuse, NY is hiring a Call Taker Associate to respond to emergency and non-emergency calls for ambulance and transportation services. You will assign and route requests and communicate clearly to ensure quality support for our customers.

The ideal candidate has a high school diploma, EMS or dispatcher experience, excellent English, and the ability to multitask while operating radios and telephones. Starting pay is $20.52/hr, with raises based on experience and performance.

Qualificações

• High school diploma or equivalent.
• EMS dispatcher experience or telecommunications experience, or at least one year as an EMS/public safety dispatcher.
• Strong reading and writing in English.
• Clear radio and telephone communication skills.
• Accurate data entry and documentation.
• Ability to multitask and operate equipment efficiently.

Responsabilidades

• Respond to emergency and non-emergency calls for ambulance and transportation services.
• Assign and route transportation requests.
• Provide clear verbal communication to ensure quality of care.
• Maintain accurate and complete paperwork for shifts.
• Enter data accurately and complete State Run Report data as assigned.
• Relay instructions from supervisors and emergency information.
• Stay current on company policies and procedures.
• Operate equipment including computer, printers, 911 equipment, recording devices, and phones.

Conhecimentos

EMS dispatcher experience

Clear radio/telephone communication

Typing speed

Multitasking

Formação

High school diploma

Descrição da vaga

AMR in Syracuse, NY is hiring a Call Taker Associate to respond to emergency and non-emergency calls for ambulance and transportation services. You will assign and route requests and communicate clearly to ensure quality support for our customers.

The ideal candidate has a high school diploma, EMS or dispatcher experience, excellent English, and the ability to multitask while operating radios and telephones. Starting pay is $20.52/hr, with raises based on experience and performance.