EMS Dispatch Specialist – 24/7 Life-Saving Calls

911 Emergency Communications; East Palestine (OH); On-site; USD 40,000 - 60,000; Full time

Job summary

911 Emergency Communications is seeking Emergency Medical Dispatchers for opportunities in Palestine, OH. Dispatchers gather patient and incident information, determine response priorities, and support coordination of emergency medical resources.

Depending on training and assignment, responders may provide approved instructions before responders arrive, following protocols and oversight requirements. Overnight and rotating shifts may apply.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• CPR certification and additional coursework may be required.
• EMT or paramedic credentials are not universal requirements for this role; consult the vacancy for the exact qualifications and accepted certification providers.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Education

High school diploma

Emergency Medical Dispatcher certification

CPR certification

Job description

911 Emergency Communications is seeking Emergency Medical Dispatchers for opportunities in Palestine, OH. Dispatchers gather patient and incident information, determine response priorities, and support coordination of emergency medical resources.

Depending on training and assignment, responders may provide approved instructions before responders arrive, following protocols and oversight requirements. Overnight and rotating shifts may apply.