Emergency Medical Dispatcher — 24/7 Critical Calls

Emergency Telecommunicator Services; Orem (UT); On-site; USD 52,000 - 78,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Certification support

Shift premiums

Job summary

Emergency Telecommunicator Services in Orem seeks qualified Emergency Medical Dispatchers to support urgent medical assistance. You will gather patient information, establish response priorities, and coordinate EMS resources according to protocols.

Depending on training and assignment, you may provide approved pre-arrival instructions and work in shifts that may include nights, weekends, and overtime. CPR certification and dispatcher credentials may be required.

Qualifications

• High school diploma or recognized equivalent is commonly required.
• EMS Dispatcher certification may be required before appointment.
• CPR certification and additional coursework may be required.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Education

High school diploma or equivalent

Emergency Medical Dispatcher certification

CPR certification

Job description

Emergency Telecommunicator Services in Orem seeks qualified Emergency Medical Dispatchers to support urgent medical assistance. You will gather patient information, establish response priorities, and coordinate EMS resources according to protocols.

Depending on training and assignment, you may provide approved pre-arrival instructions and work in shifts that may include nights, weekends, and overtime. CPR certification and dispatcher credentials may be required.