EMS Diesel Technician II

Fleet Services by Cox Automotive; Windsor (CT); On-site; USD 40,000 - 70,000; Full time

Job summary

An established industry player in fleet maintenance is seeking an EMS Technician Level II to join their dynamic team. This role involves performing certified DOT inspections, preventative maintenance, and light repairs on various truck equipment. The ideal candidate will possess strong problem-solving skills and a keen attention to detail, ensuring high-quality service in emergency situations. With a commitment to safety and compliance, this position offers the chance to work independently while managing daily schedules and customer needs. If you are passionate about the automotive industry and ready to make an impact, this opportunity is for you.

Qualifications

• 3 years of related experience or equivalent education.
• Must pass DOT-regulated background screening and physical.

Responsibilities

• Perform minor adjustments and repairs on truck equipment.
• Document work according to company standards and protocols.
• Diagnose and repair various truck equipment malfunctions.

Skills

Problem-solving

Attention to detail

Customer service

Critical thinking

Education

High School Diploma/GED

Tools

Hand tools

Microsoft Office

PRONTO application

Job description

***Set work location at an Amazon lot***

Cox Automotive Mobility Fleet Services keeps your fleet moving!

Headquartered in Indianapolis, Fleet Services by Cox Automotive (FSCA) has grown to become one of the largest fleet maintenance companies in the country.

FSCA is the leading provider of on-site mobile maintenance and repair services nationwide, offering mobile on-site fleet service for light, medium, and heavy-duty trucks and trailers. FSCA also services customers utilizing its 20+ nationwide service centers; each offering select services such as accident repair, paint, refurbishment, and heavy mechanical repair. Supported by a 24/7 in-house call-center, FSCA provides maintenance scheduled and unscheduled services to fleets anywhere, anytime.

FSCA is currently hiring an EMS Technician Level II. This mid-level Technician will be responsible for performing certified DOT inspections, Preventative Maintenance inspections, light and follow-up repairs, light mechanical/hydraulic/electrical and electronic diagnostics, and other duties as assigned. The role may also involve scheduled work on various customer fleets and providing emergency roadside service. The technician must demonstrate creative problem-solving skills in emergency situations, self-management, effective decision-making using critical thinking, excellent customer service, attention to detail, and situational awareness. Flexibility in scheduling and efficiency in emergency situations are essential. The technician will follow established procedures for repairs, safety practices, and documentation of work order information. The EMS Technician II aims for excellence and quality in all work performed.

Duties

• Perform minor adjustments and repairs on various truck equipment, including electrical, brake, cooling systems, starters, alternators, fan clutches, engine electronics, power steering, engines (gas and diesel), transmissions, clutches, differentials, etc.
• Participate in scheduled safety training; stay updated on safety protocols and procedures.
• Document work according to company standards, upload pictures of work performed, parts used, and findings using company devices and proprietary application, PRONTO.
• Communicate with management, team members, and dispatch via Microsoft Office, email, or phone to obtain approvals, retrieve purchase orders, and discuss work details.
• Perform all work in compliance with safety, health, environmental policies, and regulations such as OSHA, EPA, and DOT.
• Obtain parts from approved vendors as needed.
• Complete DOT forms and other documentation promptly.
• Manage parts inventory and equipment on the service truck, performing periodic reconciliation.
• Understand and evaluate technical information related to the job.
• Prioritize tasks effectively and manage time efficiently.
• Work independently, managing daily schedules.
• Assess customer needs, provide assistance, resolve problems, and meet expectations.
• Adhere to company policies, processes, and procedures.
• Diagnose, adjust, and repair various truck equipment, including electrical, brake, cooling systems, air conditioning, engine electronics, power steering, engines, transmissions, clutches, differentials, etc.
• Consult with customers, dispatch, and sales teams to understand vehicle problems and discuss work.
• Inspect, test, and diagnose malfunctions using test instruments.

Requirements

• High School Diploma/GED and 3 years of related experience, or equivalent combination of education and experience.
• Possess and supply necessary hand tools.
• Must pass a DOT-regulated background screening and physical prior to employment; a valid DOT medical card with more than four months remaining can be submitted in lieu of a physical.
• Must be at least 21 years old due to interstate commerce regulations.
• Safe driving record with a 3-year MVR review; valid driver’s license and ability to obtain and maintain a Driver Qualification File.