EMS Diesel Technician II

Fleet Services by Cox Automotive; Cleveland (OH); On-site; USD 40,000 - 70,000; Full time

Job summary

An established industry player is seeking a dedicated EMS Technician Level II to join their team. In this mid-level role, you will perform certified DOT inspections and preventative maintenance on a variety of truck equipment. Your expertise in light mechanical, hydraulic, and electrical diagnostics will be crucial as you manage emergency roadside assistance and scheduled work on customer fleets. This position emphasizes creative problem-solving and excellent customer service, ensuring that safety and compliance are always prioritized. Join a company that values quality and excellence in every aspect of its operations, and make a significant impact in the fleet maintenance industry.

Qualifications

• High School Diploma/GED and 3 years’ experience in a related field.
• Must own a set of hand tools necessary for the job.

Responsibilities

• Perform minor adjustments and repairs on various truck equipment.
• Document work according to company standards using company devices.
• Communicate with management and team members about repairs.

Skills

Problem-solving

Customer service

Attention to detail

Situational awareness

Time management

Education

High School Diploma/GED

3 years experience in a related field

Tools

Hand tools

Microsoft Office

PRONTO application

Job description

*** If you have any questions or to connect with a recruiter while your application is being reviewed, please Text DFS3 to 317-597-8130 ***

Fleet Services By Cox Automotive Keeps Your Fleet Moving!

Headquartered in Indianapolis, Fleet Services by Cox Automotive (FSCA) has grown to become one of the largest fleet maintenance companies in the country.

FSCA is the leading provider of on-site mobile maintenance and repair services nationwide, offering mobile on-site fleet service for light, medium, and heavy-duty trucks and trailers. FSCA also services customers utilizing its 20+ nationwide service centers; each offering select services, such as accident repair, paint, refurbishment, and heavy mechanical repair. Supported by a 24/7 in-house call-center, FSCA provides maintenance scheduled and unscheduled services to fleets anywhere, anytime.

FSCA is currently hiring an EMS Technician Level II. This is a mid-level Technician role responsible for performing certified DOT inspections, Preventative Maintenance inspections, light and follow-up repairs, light mechanical/hydraulic/electrical and electronic diagnostics, and other duties as assigned. The technician may also perform scheduled work on various customer fleets and provide emergency roadside assistance. The role requires creative problem-solving in emergency situations, self-management, effective decision-making, excellent customer service, attention to detail, and situational awareness. Flexibility in scheduling and the ability to operate effectively in emergencies are essential. The technician follows established procedures for repairs, safety practices, and documentation. Striving for excellence and quality in work output is key.

Duties

• Perform minor adjustments and repairs on various truck equipment, including electrical, brake, cooling systems, starters, alternators, fan clutches, engine electronics, power steering, engines (gas and diesel), transmissions, clutches, differentials, etc.
• Participate in safety training, stay updated on safety protocols, and maintain a culture of safety and compliance.
• Document work according to company standards, upload pictures of work performed, parts used, and findings on Repair Orders (RO) using company devices and proprietary application, PRONTO.
• Communicate with management, team members, and Dispatch via Microsoft Office, email, or phone to discuss repairs, obtain approvals, and notes.
• Perform work in compliance with safety, health, environmental policies, and federal regulations, including OSHA, EPA, and DOT.
• Obtain parts from approved vendors necessary for repairs.
• Complete DOT forms and other documentation promptly.
• Manage parts inventory and equipment on the service truck, performing periodic reconciliation.
• Understand and evaluate technical information related to the job.
• Prioritize tasks and manage time effectively, working independently.
• Work with clients and customers to assess needs, provide assistance, and resolve issues.
• Adhere to company policies, processes, and procedures.
• Diagnose, adjust, and repair various truck equipment, including systems listed above.
• Consult with customers, Dispatch, and Sales to understand vehicle problems and discuss work.
• Inspect, test, and listen to defective equipment, using test instruments for diagnostics.

Requirements

• High School Diploma/GED and 3 years’ experience in a related field, or equivalent combination of education and experience (e.g., higher education or 5 years’ experience).
• Own a set of hand tools necessary for the job.
• Must pass DOT-regulated background screening and physical; a valid DOT medical card with more than four months remaining can be submitted in lieu of a physical.
• Must be at least 21 years old due to interstate commerce regulations.
• Valid driver’s license with a clean 3-year MVR review.