EMS Credentialing & Compliance Leader – Statewide

Health & Human Services; North Carolina; On-site; USD 67,000 - 117,000; Full time

Job summary

The North Carolina Department of Health and Human Services (DHHS) Office of Emergency Medical Services seeks a Program Analyst II to provide statewide leadership and oversight for credentialing and compliance programs. The role involves managing credentialing workflows, investigations, and enforcement actions while coordinating with legal counsel and OEMS leadership.

The position requires interpretation of EMS laws, regulatory rules, and agency policies, directing personnel in credentialing and

Qualifications

• Bachelor's degree in a related field and five years of progressive experience.
• Knowledge of EMS credentialing and regulatory compliance.
• Experience leading investigations and disciplinary proceedings.
• Ability to interpret laws and agency policies.

Responsibilities

• Manage credentialing workflows for EMS personnel.
• Oversee regulatory investigations and enforcement actions.
• Lead OEMS case review and determine regulatory actions.
• Coordinate regulatory matters with legal counsel and staff.
• Interpret laws and agency policies to make regulatory decisions.
• Supervise staff and manage workloads.
• Identify trends and recommend policy or technology improvements.
• Communicate with regulated entities and stakeholders.
• Maintain documentation and prepare reports.
• Serve as subject matter expert for OEMS leadership.

Skills

EMS laws interpretation

Regulatory enforcement

Case review leadership

Stakeholder communication

Policy analysis

Education

Bachelor's degree

Job description

The North Carolina Department of Health and Human Services (DHHS) Office of Emergency Medical Services seeks a Program Analyst II to provide statewide leadership and oversight for credentialing and compliance programs. The role involves managing credentialing workflows, investigations, and enforcement actions while coordinating with legal counsel and OEMS leadership.

The position requires interpretation of EMS laws, regulatory rules, and agency policies, directing personnel in credentialing and