Mobile Integrated Health Manager

Health & Human Services; North Carolina; Hybrid; USD 67,000 - 117,000; Full time

Job summary

North Carolina Department of Health and Human Services (DHHS) is seeking a Program Development Coordinator (NS) in Raleigh, NC. The role leads MIH statewide initiatives, oversees data collection and analysis, and supports policy development and statewide expansion of EMS programs.

The position requires a bachelor’s degree plus five years of relevant experience, with hybrid onsite reporting and federal grant oversight responsibilities. It is 100% federally funded and located in Raleigh.

Qualifications

• Ability to analyze program data, performance metrics, and outcome measures.
• Ability to monitor grant‑funded programs by tracking expenditures and performance.
• Ability to develop clear guidance documents translating policy and best practices into tools.

Responsibilities

• Statewide program strategy.
• Advocacy and stakeholder engagement.
• Data analysis and evaluation.
• Policy and guidance development.
• Sustainable funding and grant oversight.
• Quality improvement and staff supervision.
• Analyze data to guide policy, funding decisions, and expansion.

Skills

Program data analysis

Grant management

Stakeholder engagement

Policy guidance

Performance monitoring

Education

Bachelor's degree + 5 years experience

Job description

Program Development Coordinator (NS)

Position Number: NC19

About Us

North Carolina State Government is one of the state’s largest employers, with over 76,000 employees all working toward a common goal: a safer and stronger North Carolina. We are a large organization comprised of various agencies, offices, and universities, each providing important public services. Eligible state employees are entitled to comprehensive benefits, including a variety of leave options, professional development opportunities, insurance, and more. To learn more about the benefits of being a North Carolina state employee, visit the N.C. Office of State Human Resources' website. Permanent, temporary, and time-limited state government jobs can be found from the mountains to the coast. Find your next opportunity today!

Description of Work

The Office of Emergency Medical Services (OEMS) is a section within the Division of Health Service Regulation, whose mission is to foster coordinated systems of care and ensure public safety through the education and support of EMS personnel & community partners. This mission is achieved through both regulatory oversight and technical assistance to Emergency Medical Services (EMS) systems statewide, ensuring that the systems are following general statutes and the administrative rules of the NC Medical Care Commission.

The Mobile Integrated Health (MIH) Manager provides statewide leadership for the development and advancement of MIH in North Carolina. The position establishes statewide strategy, standards, partnerships, and infrastructure while supporting locally responsive rural, urban, hospital-based, public health, behavioral health, and EMS-based programs. The manager serves as the Office of Emergency Medical Services’ primary MIH subject matter expert and advocate, working with state leaders, policymakers, payers, healthcare systems, EMS agencies, and community partners to expand and sustain MIH. The position oversees more than 40 state-supported EMS programs, including grant administration, technical assistance, performance monitoring, site visits, stakeholder meetings, and development of statewide guidance and educational resources. The manager also leads data collection and analysis to evaluate patient outcomes, healthcare utilization, program costs, cost avoidance, and return on investment. Findings are used to guide policy, funding decisions, quality improvement, and statewide expansion. The position supervises two staff members and does not provide direct patient care.

Key Responsibilities

• Statewide program strategy
• Advocacy and stakeholder engagement
• Data analysis and evaluation
• Policy and guidance development
• Sustainable funding
• Grant and financial oversight
• Quality improvement
• Staff supervision
• Data collection and analysis to evaluate patient outcomes, healthcare utilization, program costs, cost avoidance, and return on investment
• Application of findings to guide policy, funding decisions, quality improvement, and statewide expansion
• Supervises two staff members and does not provide direct patient care

Knowledge, Skills, and Abilities / Management Preferences

Applicants who possess the following skills are preferred:

• Ability to analyze program data, performance metrics, and outcome measures
• Ability to monitor grant‑funded programs by tracking expenditures, deliverables, and performance requirements to ensure compliance with state and federal funding guidelines.
• Ability to develop clear guidance documents, reports, and program resources that translate policy, regulatory requirements, and best practices into practical implementation tools for EMS agencies.
• Ability to collect, interpret, and present complex program data in reports, summaries, and presentations to support program oversight, decision‑making, and strategic planning.

Salary

• Grade Range: $67,122.00 - $117,465.00
• Recruitment Range: $67,122.00 - $95,127.00

Eligibility and Conditions

The posting will close at 11:59 P.M. The night before the end date. The position is time-limited. This position is 100% Federally Funded. Role is eligible to be hybrid and requires onsite reporting. It is located within Raleigh, NC.

Applicants may be subject to a criminal background check. All candidates selected for positions considered 'Positions of Trust' will be subject to a criminal background check.

About Rural Health Transformation Program

NC Rural Health Transformation Program is a statewide program led by NCDHHS to transform rural health care delivery, improve health outcomes, and ensure sustainable access to care for nearly 3 million rural North Carolinians. The program is funded over five years by the Centers for Medicare & Medicaid Services (CMS). The main goals of the program are to: Catalyze innovative health care models for rural communities by changing the way providers work together to care for patients in rural NC. Transform the rural care experience, building community-based clinical, behavioral, and social supports close to home. Create a sustainable rural health delivery system through underlying systems changes in rural workforce pipelines and care team models, and rural provider financial models.

Compensation and Benefits

The State of North Carolina offers excellent comprehensive benefits. Employees can participate in health insurance options, standard and supplemental retirement plans, and the NCFlex program (numerous high‑quality, low‑cost benefits on a pre‑tax basis). Employees also receive paid vacation, sick, and community service leave. In addition, paid parental leave is available to eligible employees.

Minimum Education and Experience

• Bachelor’s degree from an appropriately accredited institution; and five (5) years of progressively responsible program experience related to the area of assignment OR an equivalent combination of education and experience

EEO Statement

The North Carolina Department of Health and Human Services (DHHS) is an Equal Opportunity Employer that embraces an Employment First philosophy, which consists of complying with all federal laws, state laws, and Executive Orders. We are committed to reviewing requests for reasonable accommodation at any time during the hiring process or while on the job. DHHS uses the Merit-Based Recruitment and Selection Plan to fill positions subject to the State Human Resources Act with the most qualified individuals. In accordance with the Governor’s Executive Order 303, our agency supports second‑chance employment for individuals who were previously incarcerated or justice‑involved. We invite all potential applicants to apply for positions for which they may be qualified.