EMS Communications Supervisor - Training & Dispatch Lead

Assist Ambulance; Brooklyn (NY); Hybrid; USD 81,000 - 99,000; Full time

Job summary

A New York City EMS agency is seeking a full-time Communications Supervisor to oversee scheduling, team building, and training. Candidates should have experience in EMS or logistics along with proficiency in digital management systems. An EMT certification and a valid New York driver's license are required. The position is based in Brooklyn with a salary of $90,000 per year. Applicants must be available for in-office and remote work as needed.

Qualifications

• Experience with overseeing scheduling and team engagement.
• Comfortable using digital data systems for HR management.
• Experience with emergency medical services preferred.

Responsibilities

• Oversee scheduling and team building.
• Train and conduct remediation in various settings.
• Communicate with vendors and road crews as needed.

Skills

Scheduling oversight

Team building

Training and remediation

Digital data systems usage

Report writing

Time management

Organizational skills

Education

EMT certification or above from NYS DOH

Valid D-class driver's license from New York

Tools

Lytx

Samsara

Motiv

Job description

A New York City EMS agency is seeking a full-time Communications Supervisor to oversee scheduling, team building, and training. Candidates should have experience in EMS or logistics along with proficiency in digital management systems. An EMT certification and a valid New York driver's license are required. The position is based in Brooklyn with a salary of $90,000 per year. Applicants must be available for in-office and remote work as needed.