Emergency Medical Dispatcher — Life-Saving EMS Communications

Emergency Telecommunicator Services; Leonia (NJ); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Job summary

Emergency Telecommunicator Services in Leonia, NJ, is seeking an Emergency Medical Dispatcher to handle urgent medical calls, verify locations, and coordinate responders with established protocols. Required criteria often include a high school diploma and CPR certification; EMT or paramedic credentials are not universally required.

Training or sponsorship may be provided by the employer. Dispatch roles involve overnight or weekend shifts, continuous operations, and strict documentation for

Qualifications

• High school diploma or equivalent required.
• CPR certification and related coursework may be required.
• EMT or paramedic credentials are not universally required; check vacancy.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Skills

Active listening

Communication

Multitasking

Calm under pressure

Education

High school diploma or equivalent

Emergency Medical Dispatcher certification

CPR certification

Job description

Emergency Telecommunicator Services in Leonia, NJ, is seeking an Emergency Medical Dispatcher to handle urgent medical calls, verify locations, and coordinate responders with established protocols. Required criteria often include a high school diploma and CPR certification; EMT or paramedic credentials are not universally required.

Training or sponsorship may be provided by the employer. Dispatch roles involve overnight or weekend shifts, continuous operations, and strict documentation for