EMR Training & Support Specialist

Medical Informatics Engineering/Enterprise Health; United States; Remote; USD 60,000 - 80,000; Full time

Benefits offered by this job

Competitive compensation

401k with company match

Unlimited Paid-Time off

Quarterly bonus program

Job summary

Medical Informatics Engineering/Enterprise Health is looking for a Product Specialist II in the United States. This role involves providing application support and serving as the central contact for clients, addressing their queries and prioritizing issues. The ideal candidate should have a background in customer service, technical support, and experience using business applications.

The position offers a supportive environment that fosters team collaboration and innovative thinking. Candidates should apply if they have the required experience and are motivated to enhance their product knowledge.

Qualifications

• 2+ years of experience providing customer service/support to commercial clients.
• Experience using and troubleshooting business applications.
• Effective written and verbal communication skills.

Responsibilities

• Consult with customers on EMR optimization efforts.
• Provide training to client users during deployment.
• Assist the deployment team with onboarding tasks.

Skills

Customer service/support

Business application troubleshooting

Oral presentation and public speaking

Organizational skills

Education

Applicable product certifications

Job description

Medical Informatics Engineering/Enterprise Health is looking for a Product Specialist II in the United States. This role involves providing application support and serving as the central contact for clients, addressing their queries and prioritizing issues. The ideal candidate should have a background in customer service, technical support, and experience using business applications.

The position offers a supportive environment that fosters team collaboration and innovative thinking. Candidates should apply if they have the required experience and are motivated to enhance their product knowledge.