EMR & RCM Implementation Lead & Trainer

TRIARQ PRACTICE SERVICES; United States; Hybrid; USD 85,000 - 120,000; Full time

Job summary

TRIARQ PRACTICE SERVICES is seeking an Implementation Specialist to lead end-to-end onboarding and implementation of our EMR and revenue cycle platform. This hybrid role combines hands-on configuration with instructional design to train users and drive adoption.

The successful candidate will own the full lifecycle from discovery to go-live, configure workflows, integrate systems via HL7, APIs, sFTP, and webhooks, and deliver role-specific training for providers, billing staff, and

Qualifications

• Bachelor’s degree in Healthcare Administration, Business Administration, Information Technology, or a related field.
• 3+ years (5+ preferred) in client-facing healthcare-IT implementation, technology integration, or an RCM-related environment.
• Full-cycle Revenue Cycle Management (RCM) expertise — required.
• EMR experience — required.
• Hands-on experience with HL7, APIs, sFTP, and webhooks.
• Demonstrated instructional-design / adult-learning capability and experience delivering end-user training.
• Proficiency with eLearning tools (e.g., Camtasia, Adobe Captivate) and project-management tools (e.g., Microsoft Project, Smartsheet).
• Demonstrated ability to travel 25–30%.
• Certification in instructional design or adult learning is preferred.

Responsibilities

• Lead in-depth discovery sessions with practice leadership to document clinical workflows and billing processes.
• Translate discovery findings into an implementation plan and configuration requirements.
• Own system design, build, and configuration aligned to client workflows and RCM.
• Lead technical integration work across HL7, APIs, sFTP, and webhooks.
• Develop and execute testing strategies and guide UAT and go-live.
• Design and deliver role-specific training for providers, billing staff, and admins.
• Manage multiple client implementations with plans, milestones, risks, and stakeholder comms.

Skills

Healthcare IT implementation

RCM expertise

EMR configuration

HL7

APIs

sFTP

Webhooks

Instructional design

Training delivery

Project management

Communication

Travel readiness

Education

Bachelor’s degree in Healthcare Administration / Business / IT

Tools

Camtasia

Adobe Captivate

Microsoft Project

Smartsheet

Job description

TRIARQ PRACTICE SERVICES is seeking an Implementation Specialist to lead end-to-end onboarding and implementation of our EMR and revenue cycle platform. This hybrid role combines hands-on configuration with instructional design to train users and drive adoption.

The successful candidate will own the full lifecycle from discovery to go-live, configure workflows, integrate systems via HL7, APIs, sFTP, and webhooks, and deliver role-specific training for providers, billing staff, and