EMR Data Integrity & Records Specialist

University Hospitals Pain Management; Westlake (OH); On-site; USD 45,000 - 65,000; Full time

Job summary

University Hospitals Pain Management in Ohio seeks a Health Information Specialist to support EMR accuracy by managing Epic work queues, resolving documentation deficiencies, and processing PHI requests while ensuring compliance with policies and timelines.

You will monitor and resolve EMR issues, verify duplicate MRN assignments, assist with patient amendment requests, and process government payer audits, MyChart invites, and records releases.

Qualifications

• Monitor, investigate and resolve issues concerning the EMR
• Verify and resolve duplicate MRN assignments
• Assist with patient amendment requests
• Maintain Epic work queues and in-basket work pools
• Communicate with physicians for completion of notes
• Analyze medical records for documentation deficiencies
• Perform weekly incomplete notification and suspension processes
• Process MyChart Proxy requests and invites for patient‑assigned designee
• Coordinate governmental payer audits and other PHI requests
• Enter birth certificate data into Ohio Department of Health system
• Notarize and certify copies of medical records to various requesters
• Provide coverage for Health Information Specialist

Responsibilities

• Monitor EMR issues and ensure timely resolution
• Handle duplicate MRN verification and reconciliation
• Assist with patient amendment requests and documentation completion
• Maintain and manage Epic queues and in-basket pools
• Coordinate communications to physicians for notes completion
• Analyze records for deficiencies and address note/order refusals
• Carry out weekly incomplete notifications and suspensions
• Process MyChart proxy requests and invites
• Coordinate payer audits and PHI requests
• Enter birth certificate data into the OH health system
• Notarize and certify copies of records as required
• Provide coverage for Health Information Specialist as needed

Job description

University Hospitals Pain Management in Ohio seeks a Health Information Specialist to support EMR accuracy by managing Epic work queues, resolving documentation deficiencies, and processing PHI requests while ensuring compliance with policies and timelines.

You will monitor and resolve EMR issues, verify duplicate MRN assignments, assist with patient amendment requests, and process government payer audits, MyChart invites, and records releases.