Data Integrity Specialist

University Hospitals Pain Management; Chardon (OH); On-site; USD 52,000 - 66,000; Full time

Job summary

University Hospitals Pain Management is seeking detail-oriented Health Information staff to monitor and resolve EMR issues, maintain Epic work queues, and process requests for patient data and audits. The role requires collaboration with physicians and departments to ensure accurate, timely documentation and PHI handling.

Responsibilities include verifying duplicate MRN assignments, assisting with amendments, and coordinating with departments for missing notes and approvals.

Responsibilities

• Monitors, investigates and resolves issues concerning the EMR
• Verifies, merges and resolves duplicate MRN assignments
• Assists with patient-initiated amendment requests
• Maintains Epic work queues and in-basket work pools
• Assists with un-coded accounts pending for missing notes and communicates with physicians
• Analyzes medical records for documentation deficiencies and reconciles note refusals
• Performs weekly incomplete notification and suspension process and closes records
• Processes MyChart Proxy requests and generates invites to patient-designated designees
• Coordinates audits and PHI requests including RAC and post-payment denials
• Enters birth certificate data into Ohio Department of Health system
• Processes, notarizes and certifies copies of medical records
• Provides coverage for Health Information Specialist

Tools

Epic EMR

Job description

A Brief Overview

Supports the accuracy, completion, and integrity of the Electronic Medical Record (EMR) by managing Epic work queues, resolving documentation deficiencies, duplicate Patients, and incomplete records, and processing patient, provider, audit, and release‑of‑information requests. Ensures compliance with organizational policy, regulatory standards, and timelines while providing coverage for Health Information Specialist functions.

What You Will Do

• Monitors, investigates and resolves issues concerning the Electronic Medical Record (EMR)
• Verifies, merges and resolves duplicate MRN assignments when identified
• Assists with patient-initiated amendment requests
• Maintain and manages s assigned Epic work queues and in-basket work pools
• Assists with un-coded accounts pended for missing notes and communicates to appropriate physicians for completion.
• Analyzes medical record for documentation deficiencies and reconciles note and order refusals in EMR.
• Performs weekly incomplete notification and suspension process and administratively closes records
• Processes MyChart Proxy requests and generates invites to patient-assigned designee
• Coordinates and processes governmental payer audits & other PHI requests, including RAC and post-payment denial audits
• Enters birth certificate data into Ohio Department of Health system
• Processes, notarizes and certifies copies of medical records to various requesters
• Provides coverage for Health Information Specialist

Additional Responsibilities

• Appears for subpoenas in absence of manager or coordinator
• Performs other duties as assigned.
• Complies with all policies and standards.
• For specific duties and responsibilities, refer to documentation provided by the department during orientation.
• Must abide by all requirements to safely and securely maintain Protected Health Information (PHI) for our patients. Annual training, the UH Code of Conduct and UH policies and procedures are in place to address appropriate use of PHI in the workplace.