Data Integrity Specialist

University Hospitals Pain Management; Westlake (OH); On-site; USD 45,000 - 65,000; Full time

Job summary

University Hospitals Pain Management in Ohio seeks a Health Information Specialist to support EMR accuracy by managing Epic work queues, resolving documentation deficiencies, and processing PHI requests while ensuring compliance with policies and timelines.

You will monitor and resolve EMR issues, verify duplicate MRN assignments, assist with patient amendment requests, and process government payer audits, MyChart invites, and records releases.

Qualifications

• Monitor, investigate and resolve issues concerning the EMR
• Verify and resolve duplicate MRN assignments
• Assist with patient amendment requests
• Maintain Epic work queues and in-basket work pools
• Communicate with physicians for completion of notes
• Analyze medical records for documentation deficiencies
• Perform weekly incomplete notification and suspension processes
• Process MyChart Proxy requests and invites for patient‑assigned designee
• Coordinate governmental payer audits and other PHI requests
• Enter birth certificate data into Ohio Department of Health system
• Notarize and certify copies of medical records to various requesters
• Provide coverage for Health Information Specialist

Responsibilities

• Monitor EMR issues and ensure timely resolution
• Handle duplicate MRN verification and reconciliation
• Assist with patient amendment requests and documentation completion
• Maintain and manage Epic queues and in-basket pools
• Coordinate communications to physicians for notes completion
• Analyze records for deficiencies and address note/order refusals
• Carry out weekly incomplete notifications and suspensions
• Process MyChart proxy requests and invites
• Coordinate payer audits and PHI requests
• Enter birth certificate data into the OH health system
• Notarize and certify copies of records as required
• Provide coverage for Health Information Specialist as needed

Job description

A Brief Overview

Supports the accuracy, completion, and integrity of the Electronic Medical Record (EMR) by managing Epic work queues, resolving documentation deficiencies, duplicate Patients, and incomplete records, and processing patient, provider, audit, and release‑of‑information requests. Ensures compliance with organizational policy, regulatory standards, and timelines while providing coverage for Health Information Specialist functions.

What You Will Do

• Monitors, investigates and resolves issues concerning the Electronic Medical Record (EMR)
• Verifies, merges and resolves duplicate MRN assignments when identified
• Assists with patient-initiated amendment requests
• Maintain and manages s assigned Epic work queues and in-basket work pools
• Assists with un-coded accounts pended for missing notes and communicates to appropriate physicians for completion.
• Analyzes medical record for documentation deficiencies and reconciles note and order refusals in EMR.
• Performs weekly incomplete notification and suspension process and administratively closes records
• Processes MyChart Proxy requests and generates invites to patient-assigned designee
• Coordinates and processes governmental payer audits & other PHI requests, including RAC and post-payment denial audits
• Enters birth certificate data into Ohio Department of Health system
• Processes, notarizes and certifies copies of medical records to various requesters
• Provides coverage for Health Information Specialist

Additional Responsibilities

• Appears for subpoenas in absence of manager or coordinator
• Performs other duties as assigned.
• Complies with all policies and standards.
• For specific duties and responsibilities, refer to documentation provided by the department during orientation.
• Must abide by all requirements to safely and securely maintain Protected Health Information (PHI) for our patients. Annual training, the UH Code of Conduct and UH policies and procedures are in place to address appropriate use of PHI in the workplace.