EMR & Clinical Apps Training Specialist

USA-Clinics-Group-; Northbrook (IL); On-site; USD 45,000 - 52,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401k

PTO

Job summary

USA Clinics Group in Northbrook, IL seeks a Clinical Applications Trainer to bridge clinical operations and technology. This role delivers hands-on training and supports clinical staff nationwide in the optimal use of EMR and related systems.

The trainer creates learning materials, conducts virtual and in-person sessions, and provides Tier 1 help desk support while collaborating with clinical and IT teams to improve workflows.

Qualifications

• Bachelor’s degree, preferably in Computer Science or equivalent in experience.
• 2+ years of training users on Clinical or Hospital Applications.
• Ability to translate EMR system information into user-friendly training content.
• Strong project management skills, with the ability to manage multiple priorities and deadlines.
• High level of proficiency with EMR systems, e-learning platforms, and training software.
• Ability to travel to different facilities or clinical sites as needed.

Responsibilities

• Design and deliver role-based training programs on EMR and other clinical applications for clinical staff and Providers, including new hires and current users.
• Facilitate individual and group training sessions—mostly virtual but can also be in-person—tailored to end-users’ experience levels and departmental workflows.
• Develop and maintain clear, user-friendly training materials such as manuals, quick guides, video tutorials, and e-learning modules.
• Coordinate onboarding education for new clinical team members, including providers, with a focus on efficient use of clinical systems.
• Provide ongoing education and refresher training on updates, new features, and best practices to promote system adoption and user confidence.
• Monitor learner progress through LMS, conduct competency assessments, and provide coaching to support successful outcomes.

Skills

EMR training

Technical writing

Training delivery

Education

Bachelor’s degree in Computer Science or related

Tools

LMS

EMR systems

Job description

USA Clinics Group in Northbrook, IL seeks a Clinical Applications Trainer to bridge clinical operations and technology. This role delivers hands-on training and supports clinical staff nationwide in the optimal use of EMR and related systems.

The trainer creates learning materials, conducts virtual and in-person sessions, and provides Tier 1 help desk support while collaborating with clinical and IT teams to improve workflows.