EMR & Clinical Applications Specialist

Arkansas Heart Hospital; United States; On-site; USD 60,000 - 90,000; Full time

Job summary

Arkansas Heart Hospital is seeking an EMR Subject Matter Expert to lead Oracle Millennium EMR and other clinical applications within the MIS department. The role includes day-to-day maintenance, upgrades, testing, implementations, and tailoring systems to clinical needs to improve operations and patient care.

As the EMR expert, you will train users, manage access, monitor queues, and provide on-call support while aligning with HIPAA, health reform initiatives, and regulatory requirements.

Qualifications

• Bachelor's degree or equivalent professional-level experience preferred.
• Minimum of two years' experience developing, supporting, maintaining and/or administering information systems.
• Experience with clinical electronic medical records preferred.

Responsibilities

• Create and maintain user access for clinical applications for all departments.
• Create and maintain education for end users.
• Assist with maintenance of all clinical applications including building user accounts, monitoring queues, correcting and filing failed documents.
• Optimizing the EMR to meet the ongoing needs of patient care and meeting regulatory requirements.
• Provides on-call support for clinical applications/systems.
• Provides technical support and end-user training for clinical applications/systems.
• Maintains current knowledge of health reform initiatives, HIPAA compliance and patient care as they pertain to clinical application/system needs.
• Monitors and reports on project activities and reports on status within published timelines.
• Reviews documentation release(s) by software developers to keep apprised of changes and upcoming developments in software applications.
• Communicates any software problems and issues to the software development and support teams.
• Prepares complex program, system and user documentation for enhancements.
• Performs complex analysis and troubleshooting for various clinical applications.
• Provides technical support and end-user training for EMR, PACS systems and other clinical applications.
• Explains technical material in an understandable manner to less technically proficient users.
• Manage 3rd party Vendors to contractual obligations and escape issues as needed.
• Performs other duties as assigned.

Education

Bachelor's degree or equivalent professional-level experience

Job description

Arkansas Heart Hospital is seeking an EMR Subject Matter Expert to lead Oracle Millennium EMR and other clinical applications within the MIS department. The role includes day-to-day maintenance, upgrades, testing, implementations, and tailoring systems to clinical needs to improve operations and patient care.

As the EMR expert, you will train users, manage access, monitor queues, and provide on-call support while aligning with HIPAA, health reform initiatives, and regulatory requirements.