Empowering Member Advocate & Case Manager

Wider Circle; Jackson (MS); On-site; USD 22,000 - 26,000; Full time

Benefits offered by this job

Health coverage including medical, 200

Job summary

Wider Circle in Mississippi is seeking a Case Manager - Member Services Representative to assess member needs, advocate for essential services, and monitor progress with follow-up. You’ll collaborate with community partners, collect data, and report outcomes to leadership while supporting the LOVE, LEARN, GROW philosophy and improving access to resources for vulnerable populations.

Join a venture-backed team offering competitive compensation, comprehensive health coverage, a 401(k), PTO, and

Qualifications

• Experience in case management, social work, or healthcare advocacy.
• Strong communication and interpersonal skills with the ability to build trust and rapport with diverse community members.
• Excellent organizational and time management abilities to handle multiple cases effectively.
• Ability to collect, analyze, and report on data.
• Knowledge of community-based services and social programs.
• Commitment to the values of LOVE, LEARN, GROW, and a passion for supporting vulnerable populations.

Responsibilities

• Member Needs Assessment: Conduct intake interviews to determine member needs, ensuring each individual receives personalized support tailored to their unique circumstances.
• Advocacy: Serve as an advocate for members by connecting them with essential services and resources, helping them navigate social, medical, and community-based programs.
• Progress Tracking: Monitor and document each member’s progress, ensuring consistent follow-up to address evolving needs and challenges.
• Data Collection & Reporting: Collect, analyze, and summarize treatment results and compile statistics, providing accurate and timely reports for Wider Circle leadership to track program effectiveness and outcomes.
• Collaboration: Work closely with community partners, healthcare providers, and social service organizations to ensure members receive comprehensive care, in line with Wider Circle’s commitment to LOVE and support for its community members.
• Member Empowerment: Educate members on available resources, guiding them through processes that foster LEARNING and self-empowerment.

Skills

Communication skills

Interpersonal skills

Organizational skills

Data collection & reporting

Advocacy

Empathy

Education

Degree in Human Services / Social Work

Job description

Wider Circle in Mississippi is seeking a Case Manager - Member Services Representative to assess member needs, advocate for essential services, and monitor progress with follow-up. You’ll collaborate with community partners, collect data, and report outcomes to leadership while supporting the LOVE, LEARN, GROW philosophy and improving access to resources for vulnerable populations.

Join a venture-backed team offering competitive compensation, comprehensive health coverage, a 401(k), PTO, and