Empower Services Coordinator - Client Support & Outcomes

Easterseals PORT; New Bern (NC); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Paid time off

Medical, Dental, and Vision Health

Life Insurance

403(b) Retirement Plan

Employee Assistance Program

Legal services

Job summary

Easterseals PORT Health is seeking a full-time supervisor to oversee developmental disabilities services under the Empower programs at multiple North Carolina locations, with a standard Monday–Friday, 9am–5pm schedule.

You will ensure compliance with state and agency standards, manage enrollment and consents, and coordinate with MCO and other teams to deliver person-centered supports. A Bachelor's degree and 2+ years of relevant experience are required.

Qualifications

• Bachelor's degree from an accredited college or university.
• Minimum of two years’ experience supporting individuals with intellectual/developmental disabilities.
• Valid, unrestricted driver's license and personal vehicle insurance.
• Knowledge of Microsoft Word, Excel, Zoom and Teams.

Responsibilities

• Supervise developmental disabilities services for Empower program participants at assigned locations.
• Ensure best practices, personal outcomes, and compliance with all standards.
• Complete enrollment documents for EHR and Provider Direct; forward to Billing.
• Secure necessary consents and authorizations before supports begin.
• Develop person-centered plans and short-range goals with required consents.
• Report progress to supervisor, staff and families on a quarterly basis.
• Collaborate with MCO and other service lines to align supports with needs.

Skills

Supervision

Program coordination

Documentation

Communication

Collaboration

Education

Bachelor's degree

Tools

Microsoft Word

Microsoft Excel

Zoom

Microsoft Teams

Job description

Easterseals PORT Health is seeking a full-time supervisor to oversee developmental disabilities services under the Empower programs at multiple North Carolina locations, with a standard Monday–Friday, 9am–5pm schedule.

You will ensure compliance with state and agency standards, manage enrollment and consents, and coordinate with MCO and other teams to deliver person-centered supports. A Bachelor's degree and 2+ years of relevant experience are required.