JOB DESCRIPTION – CORE Employment Specialist
POSITION SUMMARY: Responsible for assessing, providing workforce development and coaching, and placing participants in the workforce in the CORE Hub 2 region that includes Kanawha, Boone, Logan, and Mingo counties and provide support to other CORE service areas. The employment specialist reports to Creating Opportunities for Recovery Employment program director.
DUTIES/POSITION ACCOUNTABILITIES
PART I - PERFORMANCE COMPETENCIES:
- Responsible - works independently, in a safe and appropriate manner. Demonstrates both problem-solving and problem-prevention skills.
- Sensitive - displays sensitivity to the needs of patients and co-workers. Demonstrates good communication skills and empathy.
- Timely - recognizes time as a most valuable resource and responds promptly to patients' and co-workers' needs.
- Accurate - works carefully and precisely, with attention to detail.
- Coordinated - organizes and delivers service in the proper order. Displays good organization skills and utilizes resources wisely.
- Thorough - meets all the requirements of his/her position. Can evaluate and follow-up on his/her services.
- Follows dress code policy.
- Maintains confidentiality regarding patients and fellow employees.
PART II - ORGANIZATIONAL TEAMWORK COMPETENCIES:
- Displays and encourages sensitivity to the needs of patients, visitors and co-workers.
- Treats others with consideration, courtesy and respect.
- Performs duties willingly and with initiative. Shares necessary information with co-workers in order that they may do the same.
- Remains composed and takes actions to restore calm in stressful situations.
- Demonstrates judgment and tact when dealing with others.
- Cooperates with other departments/offices and work groups.
- Communicates effectively with internal and external customers (patients, co-workers, physicians etc.).
- Meets requirements for mandatory in-services and continuing education.
PART III - ORGANIZATIONAL SUPPORT RESPONSIBILITIES:
- Attendance - maintains good attendance in coordination with UP&S policy.
- Punctuality - reports to work on time and is ready for duty.
- Uses time sheet to record time correctly for each pay period.
PART IV - WORK ROLE RESPONSIBILITIES:
- Engages with participants and establishes professional, trusting, and collaborative relationships directed toward the goal of competitive employment.
- Assesses participants’ employability skills, vocational functioning, and barriers to employment using motivational interviewing techniques, background information, and work experiences.
- Provides job development assistance, resume development, and conducts job search activities directed toward positions that are individualized to the interests and uniqueness of people on his/her caseload.
- Maintains and documents weekly contact with participant caseload to provide employability coaching, and review job placement progress.
- Engage, establish, and grow partner relationships with community agencies including referral, community resource agencies, career-skills training programs, and employers.
- Meets baseline monthly program goals: 10 referrals per month, 5 job placements per month, and 1 employer business partner per month (subject to change based on program and seasonal needs).
- Actively engages with community organizations to build awareness, participate in outreach events, and identify community resources to support participants and remove barriers to employment.
- Provides education and support to employers to support healthy and safe workplaces.
- Submits accurate, prompt reports as requested by program director and internal leadership.
- Research current local labor market information to guide CORE services.
- Attend in-person and virtual staff meetings and adhere to program procedures and other duties as assigned.
- Ability to manage and respond to multiple tasks and deadlines using effective time-management skills.