Employment Services Coordinator

Maryland Department of Transportation; Baltimore (MD); On-site; USD 55,000 - 70,000; Full time

Job summary

The Maryland Transit Administration (MTA) is hiring an Employment Services Coordinator to support the transition of candidates from Recruitment & Examinations through pre-boarding and into employment. You will monitor pre-boarding status, verify documentation, and act as the main liaison between Employment Services and Recruitment & Examinations to ensure timely processing.

This role reports to the Employment Services Manager and involves coordinating with candidates, hiring managers, and HR

Qualifications

• Education: Graduation from an accredited high school or possession of a high school equivalency certificate.
• Experience: Three years' experience in administrative or professional work. Two (2) years of experience coordinating or conducting pre-boarding and/or onboarding activities within an HR environment.
• Selective Qualification recruitments are utilized when the position requires specific or additional bona fide occupational qualifications (knowledge, skill, or ability). No substitution is allowed for a selective qualification.

Responsibilities

• Coordinate the transition of selected candidates from Recruitment & Examinations to Employment Services, ensuring required documentation, approvals, and candidate information are received timely and in accordance with established hiring and pre-boarding processes.
• Monitor candidate pre-boarding status, follow up on outstanding requirements, identify potential delays, and communicate timely updates to appropriate stakeholders.
• Review pre-boarding and employment documentation for accuracy and completeness and coordinate follow-up or corrective action when discrepancies or missing information are identified.
• Confirm required pre-employment steps and supporting documentation have been satisfactorily completed before candidates advance through the Employment Services and onboarding process.
• Serve as a primary point of coordination between Employment Services and Recruitment & Examinations regarding candidate status, outstanding requirements, process updates, and routine hiring-related matters.
• Maintain accurate tracking tools, reports, records, and documentation related to candidate pre-boarding, onboarding, and Employment Services activities.

Job description

MARYLAND TRANSIT ADMINISTRATION

Join the Team That Moves Maryland!

Now Hiring: Employment Service Coordinator (Admin Officer III) (2247)

Are you ready to take on a career where your work directly impacts the lives of thousands of Marylanders every day? Do you thrive in fast-paced environments, enjoy solving real-time challenges, and feel motivated by meaningful public service?

If so, the Maryland Transit Administration (MTA) wants you on our team.

The Maryland Transit Administration (MTA) is seeking an Employment Services Coordinator. The Employment Services Coordinator supports the Maryland Transit Administration's Employment Services function by coordinating the transition of selected candidates from Recruitment & Examinations through pre-boarding and into employment. Reporting to the Employment Services Manager, this position serves as a key point of coordination between Employment Services and Recruitment & Examinations to ensure required candidate information, documentation, approvals, and employment-related requirements are received and processed accurately and within established timeframes.

The Employment Services Coordinator monitors pre-boarding activities, follows up on outstanding requirements, identifies missing or incomplete information, and works collaboratively with Recruitment, candidates, hiring managers, and other HR stakeholders to address issues that may affect processing or anticipated start dates. The position also supports onboarding and other Employment Services activities necessary to facilitate a smooth and timely transition into employment.

Essential Duties and Responsibilities:

• Coordinate the transition of selected candidates from Recruitment & Examinations to Employment Services, ensuring required documentation, approvals, and candidate information are received timely and in accordance with established hiring and pre-boarding processes.
• Monitor candidate pre-boarding status, follow up on outstanding requirements, identify potential delays, and communicate timely updates to appropriate stakeholders.
• Review pre-boarding and employment documentation for accuracy and completeness and coordinate follow-up or corrective action when discrepancies or missing information are identified.
• Confirm required pre-employment steps and supporting documentation have been satisfactorily completed before candidates advance through the Employment Services and onboarding process.
• Serve as a primary point of coordination between Employment Services and Recruitment & Examinations regarding candidate status, outstanding requirements, process updates, and routine hiring-related matters.
• Maintain accurate tracking tools, reports, records, and documentation related to candidate pre-boarding, onboarding, and Employment Services activities.

Location: Baltimore City, MD

Qualifications

Education: Graduation from an accredited high school or possession of a high school equivalency certificate.

Experience: Three years' experience in administrative or professional work. *Two (2) years of experience coordinating or conducting pre-boarding and/or onboarding activities within an HR environment.

*Selective Qualification recruitments are utilized when the position requires specific or additional bona fide occupational qualifications (knowledge, skill, or ability). No substitution is allowed for a selective qualification.

Notes:

1. Candidates may substitute education at an accredited college or university at the rate of 30 credit hours for each year of the required experience.

2. Candidates may substitute the possession of a bachelor's degree from a college or university for the required experience.

3. Candidates may substitute U.S. Armed Forces military service experience as a commissioned officer involving staff work that included regular use of independent judgment and analysis in applying and interpreting complex administrative plans, policies, rules or regulations or analysis of operational programs or procedures with recommendations for improvement on a year-for-year basis for the required experience.

Licenses & Certifications

Employees in this classification may be assigned duties that require operation of a motor vehicle. Employees assigned such duties will be required to possess a motor vehicle operator's license valid in the state of Maryland.

Additional Information

Employees should adhere to all safety rules, policies, regulations, and personal protective equipment requirements to support a safe and healthy working environment. Employees may attend and participate in safety meetings and should report hazards, unsafe acts, near misses, injuries, and accidents immediately to the Office of Safety and supervision.

To support a safe and healthy work environment, employees must refrain from willful violations of safety rules and procedures, reckless and negligent behavior, involvement in criminal activities, and the misuse of drugs or alcohol. Failure to adhere to this requirement may be subject to disciplinary action up to and including termination. May only perform work for which they have the appropriate safety training.

Reasonable accommodation for persons with disabilities will be provided as requested.

The incumbent in this position is not a member of a covered bargaining unit.

The Maryland Department of Transportation is not sponsoring new employees in application of the H-18 Visa at this time due to budgetary constraints. All applicants must be legally authorized to work in the United States under the Immigration Reform and Control Act of 1986. Federal regulations prohibit H1B Visa candidates from paying sponsorship fees; all sponsorship fees must be assumed by the potential employer.

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We are an equal opportunity employer

MTA does not discriminate based on age, ancestry, color, creed, gender identity or expression, genetic information, marital status, mental or physical disability, national origin, race, religious affiliation, belief or opinion, sex, or sexual orientation, or any other protected status.

Issue Date: 09/04/2026