Employment Programs Office Manager

State of West Virginia; Moorefield (WV); On-site; USD 46,000 - 80,000; Full time

Job summary

State of West Virginia is seeking a supervisor to lead the Moorefield local office within WorkForce WV. You will plan and direct operations, supervise staff, and coordinate with employers and partner agencies to deliver customer service and solutions.

The role requires a bachelor's degree and at least four years of professional experience, including two in a supervisory capacity. Flexibility and a commitment to safety and compliance are essential.

Qualifications

• Bachelor's degree in a relevant field or equivalent experience.
• Four years of professional experience; two years in a supervisory role.
• Master's degree can substitute for experience at the stated rate.

Responsibilities

• Plans, directs, and supervises the Moorefield local office.
• Collaborates with staff, employers and partner agencies.
• Ensures safety policies are followed and staff development encouraged.
• Maintains accountability and adapts to changing processes.

Skills

Supervisory experience

Problem solving

Adaptability

Education

Bachelor's degree

Master's degree substitution

Job description

Nature of Work

At WorkForce WV this position is in the South Branch Field Operations unit. This position plans, directs, and supervises the activities of the Moorefield local office. Collaborates effectively with staff, co-workers, employers and partner agencies. Acts as a responsible steward of public trust and credible representative of the organization. Assists in finding solutions to customer problems and applies critical thinking when solving problems. Deals with complex and ambiguous issues with poise and tact. Follows all applicable law, rule, and policy related to workplace and physical safety for staff and customers. Maintains an adaptive mind set to improve work processes to increase productivity and performance. Communicates effectively with staff, co-workers, employers and partner agencies. Demonstrates the ability to learn and adapt to a changing environment. Open to being coached and actively seeks out and apply feedback. Dependable and demonstrates initiative and self-direction in completion of work. Adheres to the law, rule, and policies of the agency. Maintains a safe environment for staff development through encouragement and accountability. May require some travel.

Minimum Qualifications

• Training: Bachelor's degree from an accredited college or university.
• OR Substitution: Additional qualifying experience as described below may be substituted for the required training at the rate of one (1) year of experience for every thirty (30) semester hours of training.
• AND Experience: Four (4) years of full-time or equivalent part-time paid professional experience. Two (2) years of the four (4) years must have been in a supervisory capacity.
• OR Substitution: Master's degree from an accredited college or university may be substituted for the required experience at the rate of fifteen (15) semester hours for every one (1) year of experience.

Other Information

PG: 17 $45,657 - $80,045

Market Rate: $71,144

State employment offers a variety of benefits.

Professional and Supervisor Definitions

\"Professional\" - Work which requires the application of theories, principles and methods typically acquired through completion of a Bachelor's degree or higher or comparable experience; requires the consistent exercise of discretion and judgment in the research, analysis, interpretation and application of acquired theories, principles and methods to work product.

\"Supervisor\" - Formally delegated responsibility for planning, assigning, reviewing and approving the work of two (2) or more full-time or part-time equivalent employees. The supervisor's overall role is to communicate organizational needs, oversee employees' performance, provide guidance, support, identify development needs, and manage the reciprocal relationship between staff and the organization so that each is successful. Temporary employees are not included for purposes of this definition.

AFFIRMATION

I certify under penalty of law and disqualification that all statements are true and complete. I authorize the State of West Virginia and any agent acting on its behalf to conduct an inquiry into any job-related information contained in this application. I release the State of West Virginia and any agent acting on its behalf from any and all liability by reason of the request for such information. I further authorize and request each former employer, educational institution, or organization (including law enforcement agencies) to provide all information that may be sought in connection with this application. WE DO NOT ACCEPT THE FOLLOWING DOCUMENTATION: Unofficial transcripts High school diplomas or transcripts Birth certificates Social Security Cards Driver’s Licenses Passports These documents will be removed from your profile if submitted.

• I consent to the above statement.
• Required Question