Office Operations Assistant

State of West Virginia; Mount Olive (WV); On-site; USD 29,000 - 35,000; Full time

Job summary

State of West Virginia, Mount Olive location, seeks a clerical assistant to perform full clerical duties under general supervision and to support the operations of a correctional facility. You will answer phones, maintain logs, create forms, and manage records with attention to detail.

Daily tasks include contacting designated personnel about inmates, requisitioning supplies, and providing occasional security post support as needed.

Qualifications

• Clerical work experience or related customer-facing roles.
• Answering phones and taking messages.
• Maintaining daily logs and accurate records.

Responsibilities

• Answer phones and take messages for a department or unit.
• Maintain daily log and accurate records.
• Create forms and documents; requisition and orders supplies.
• Take and deliver messages; contact personnel regarding inmates.
• Assist in security posts as needed.

Education

High school diploma or equivalent

Tools

Clerical software

Job description

Nature of Work

Under general supervision, performs full-performance level clerical work. Direct inmate contact. Answers phones and takes messages; performs clerical work for the full function of a department or unit; responsible for maintaining a daily log; creates various forms and documents; taking and delivering messages; maintains accurate records; contacts designated personnel regarding inmates; requisitions and orders supplies. Performs related work as required. Assist in security post as needed.

• In accordance with SPB 3088 effective 10/7/23, $5000 will be added to the minimum starting rate of pay for all classifications within a Critical Vacancy Pay Supplemental Facility. Critical Vacancy Pay Facilities: Huttonsville Correctional Center and Jail, Mount Olive Correctional Complex and Jail, Western Regional Jail and Corrections Facility, Northern Correctional Facility (including Ohio County Correctional Center), Northern Regional Jail and Correctional Facility, Chick Buckbee Juvenile Center, Vicki Douglas Juvenile Center, Potomac Highlands Regional Jail and Correctional Facility, and Eastern Regional Jail and Corrections Facility (including Martinsburg Correctional Center) (SPB 3088)
• Employees in this classification shall receive an annual base building pay differential each fiscal year of $250 after completing one year of service.
• If an employee is hired into a Critical Vacancy Pay Facility (CVPF) and leaves the facility, the additional pay differential of $5,000 shall be removed from their salary, unless transferring to another CVPF.

Minimum Qualifications

Training: Graduation from a standard high school or the equivalent.

Other Information

Minimum Special Hiring Rate: $32,240.00

State employment offers a variety of benefits.

01

The minimum qualifications for this job title are: Training: Graduation from a standard high school or the equivalent.

Please note: All college, university or vocational school education, licensure or certification must be verified ONCE by attaching a copy of an official transcript, license, or certificate to your online application or by emailing it to the West Virginia Division of Personnel at: [e-mail] DO NOT HAVE TO VERIFY HIGH SCHOOL GRADUATION OR THE EQUIVALENT. PLEASE DO NOT SEND HIGH SCHOOL DIPLOMAS OR TRANSCRIPTS. You must only submit this documentation ONE TIME; please DO NOT SUBMIT DUPLICATE COPIES. Job duty descriptions of all experience MUST be included in the Work History section of your online application or be clearly stated on your attached resumé in order for them to be considered as qualifying experience toward the minimum qualifications. Please include details of daily job duties on your online application or resumé. Do you meet the qualifications for this title as outlined by the minimum qualifications? This question is only asking if you meet the minimum qualifications; you will be asked about your overall/total training and experience in the next question.

• I do not have the required education or training listed in the minimum qualifications.
• I meet the required education and training OR qualify for the position using one of the listed substitutions.

02

The next question asks how many years of training and related routine office work/clerical & customer service experience you have combined. Please use the following equivalency chart to convert any college or university education you have completed into the appropriate amount of qualifying experience: 90 clock hours = 1 month of experience 1080 clock hours = 1 year of experience Every thirty (30) undergraduate semester hours = One (1) year of experience Every forty-five (45) undergraduate quarter hours = One (1) year of experience Associate Degree = Two (2) years of experience Bachelor's Degree = Four (4) years of experience Every fifteen (15) graduate semester hours = One (1) year of experience Master's Degree = Two (2) years of experience Juris Doctor = Three (3) years of experience Doctorate/PhD = Four (4) years of experience After converting your college semester hours and/or degrees, related business school or vocational training into years of experience using the chart above, please add them to any paid routine office work/clerical experience or customer-facing roles you have had in order to answer the following question. How many total years of college/vo-tech education and full-time or part-time paid experience do you have performing routine office work or customer-facing roles?

• I have a total of 0 to less than 5 years of total qualifying experience and/or education.
• I have a total of 5 to less than 10 years of total qualifying experience and/or education.
• I have 10 or more years of total qualifying experience and/or education.

03

AFFIRMATION

I certify under penalty of law and disqualification that all statements are true and complete. I authorize the State of West Virginia and any agent acting on its behalf to conduct an inquiry into any job-related information contained in this application. I release the State of West Virginia and any agent acting on its behalf from any and all liability by reason of the request for such information. I further authorize and request each former employer, educational institution, or organization (including law enforcement agencies) to provide all information that may be sought in connection with this application. WE DO NOT ACCEPT THE FOLLOWING DOCUMENTATION: Unofficial transcripts High school diplomas or transcripts Birth certificates Social Security Cards Driver’s Licenses Passports These documents will be removed from your profile if submitted.

• I consent to the above statement.
• Required Question