Employment Counselor

Telesearch Staffing; Morris Plains (NJ); On-site; USD 40,000 - 55,000; Full time

Job summary

A leading staffing company is seeking a dedicated client service support specialist in Morris Plains, NJ. This role involves providing client assistance through various social service programs, including conducting assessments, developing individual responsibility plans, and ensuring clients meet work requirements. The ideal candidate will have a college degree in social services, previous experience in the field, and strong organizational skills. If you are passionate about helping individuals navigate social assistance programs, we invite you to apply.

Qualifications

• Degree in social services or equivalent required.
• Previous experience in social/human services needed.
• Proficient in technology and software.

Responsibilities

• Conduct client intake and assess work readiness.
• Develop Individual Responsibility Plans for clients.
• Document client progress and maintain files.

Skills

Analytical skills

Communication

Organizational skills

Time management

Education

College degree in social services or equivalent

Tools

PC Office software

Job description

Job Overview:

Provide client service support to WFNJ participants (General Assistance/Supplemental Nutrition Assistance Program, and Temporary Assistance for Needy Families) in accordance to WFNJ rules and regulations.

Responsibilities include, but are not limited, to the following activities:

• Conduct client intake, determine work readiness of clients through assessment and evaluation.
• Provide assistance to clients through the development of an Individual Responsibility Plan (IRP), Comprehensive Social Assessment (CSA), and other critical documents for client review and signature.
• Ensure that clients have the appropriate and required mix of activities to meet WFNJ work requirements. Refer to work activities and determine the need for other supportive services.
• Provide career and employment counseling.
• Document pertinent information on client progress in counselor notes.
• Maintain confidential, thorough, documented files on clients.
• Process timesheets.
• Follow-up and monitor client participation in required work activities.
• Coordinate with One-Stop Career Center, Social Services staff and other community agencies and WFNJ service providers.
• Recommend sanctioning action for clients not in compliance with WFNJ required activities.
• Attend Fair Hearings as required.
• Represent Employment and Training Services at meetings and other functions.
• Perform other duties as required.

Qualifications:

• College degree / social services or equivalent.
• Previous social / human services experience.
• Knowledge of technology and software proficiency.
• Demonstrated experience in PC Office software.
• Familiarity with WFNJ and One-Stop Career Center Programs, systems and services.

Additional Requirements:

• Excellent analytical skills.
• Strong oral and written communication skills.
• Strong organizational and time management skills.
• Ability to work in an ever-changing environment.