Employee Support & Training Coordinator

MyPath; Town of Wausau (WI); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Full benefits package

401k and ESOP

$2000 referral bonus

Tuition reimbursement

Employee Assistance Program

Job summary

MyPath in Wausau, WI is seeking an Employee Support Specialist to drive onboarding and ongoing staff support, including ISP development and coordination duties. You will serve as a key point of contact for guardians and clients, with travel to multiple work sites as needed.

The role emphasizes training, policy communication, and ongoing staff engagement, in a union-friendly, employee-owned environment dedicated to dignified care and continuous improvement.

Qualifications

• High School Diploma or equivalent.
• Valid Wisconsin driver’s license for 3 years with an acceptable driving record.
• Maintain insurance on personal vehicle.
• 5 years caregiving experience, 1-2 years of supervisory experience preferred.
• Excellent communication skills.
• Ability to lead employee orientation and training sessions.
• Ability teach required skills and knowledge to direct care staff.
• Must be able to travel to different work locations, training sessions, and meetings.

Responsibilities

• Maintain program visibility and provide immediate training based on observations in coordination with program supervisor.
• Provide company updates, clarification of policy and procedures, and continued training to direct care staff.
• Facilitate New Employee Orientation training and education.
• Utilize training guidelines to ensure a standardized training experience.
• Engage with new and existing employees within programs to build rapport, promote job satisfaction, and promote morale.
• Generates reports recapping program visits and employee performance.
• Develop and manage individual service plans (ISP) for assigned clients.
• Ensure delivery of services outlined in ISP for client population across multiple programs.
• Must be open to responding to program emergencies including those outside normal business hours.

Skills

Caregiving experience

Supervisory experience

Communication skills

Travel readiness

Education

High School Diploma or equivalent

Job description

MyPath in Wausau, WI is seeking an Employee Support Specialist to drive onboarding and ongoing staff support, including ISP development and coordination duties. You will serve as a key point of contact for guardians and clients, with travel to multiple work sites as needed.

The role emphasizes training, policy communication, and ongoing staff engagement, in a union-friendly, employee-owned environment dedicated to dignified care and continuous improvement.