Onboarding & Staff Support Specialist

Mypathcompanies; Town of Brookfield (WI); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Full Benefits Package

PTO: 4 weeks per year

Referral Bonus: $2000

Tuition reimbursement

Employee Assistance Programs

Job summary

MyPath is seeking an Employee Support Specialist to join our Brookfield, Wisconsin team. The role focuses on onboarding new employees and providing ongoing support and training to direct care staff, with the goal of improving satisfaction, performance, and retention.

The ESS will lead orientation sessions, reinforce training standards, and build rapport with staff across programs. Travel to various locations and meetings is required to support a diverse workforce and ensure consistent service

Qualifications

• High School Diploma or equivalent.
• Valid Wisconsin driver’s license for 3 years with an acceptable driving record.
• Maintain insurance on personal vehicle.
• 5 years caregiving experience, 1-2 years of supervisory experience preferred.
• Excellent communication skills.
• Ability to travel to different work locations, training sessions, and meetings.

Responsibilities

• Maintain program visibility and provide immediate training based on observations in coordination with program supervisor.
• Provide company updates, clarification of policy and procedures, and continued training to direct care staff.
• Facilitate New Employee Orientation training and education.
• Utilize training guidelines to ensure a standardized training experience.
• Engage with new and existing employees within programs to build rapport, promote job satisfaction, and promote morale.
• Generates reports recapping program visits and employee performance.

Skills

Caregiving experience

Supervisory experience

Communication skills

Driver's license

Willingness to travel

Education

High School Diploma or equivalent

Job description

MyPath is seeking an Employee Support Specialist to join our Brookfield, Wisconsin team. The role focuses on onboarding new employees and providing ongoing support and training to direct care staff, with the goal of improving satisfaction, performance, and retention.

The ESS will lead orientation sessions, reinforce training standards, and build rapport with staff across programs. Travel to various locations and meetings is required to support a diverse workforce and ensure consistent service