Employee Support Specialist

Care Finders, Inc.; Terryville (NY); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

401(k) with 6% company match

Paid Time Off + 10 paid holidays

Employee discounts on retail, hotels,

Job summary

All Metro Health Care in Port Jefferson, NY, part of Modivcare Personal Care Service, is seeking an Employee Support Specialist to assist onboarding, HR documentation, and benefits education. This role emphasizes helping create a positive employee experience through responsive support.

The position requires strong communication and organizational skills, with 1+ year in HR-related roles and healthcare experience preferred. It is a full-time, on-site opportunity with competitive hourly pay.

Qualifications

• High School Diploma/GED or equivalent required.
• 1+ year in HR onboarding or employee support.
• Healthcare experience preferred.
• Strong communication and customer service skills.
• Ability to stay organized and manage multiple priorities.

Responsibilities

• Assist onboarding process for new hires and create a welcoming experience.
• Help with onboarding documentation, background checks, drug screenings, HR forms.
• Coordinate new hire paperwork, orientations, training and development activities.
• Educate employees on benefits and resources, including health insurance and retirement plans.
• Support employee relations by addressing questions and partnering with HR and operations for timely support.
• Collaborate with HR and operations to ensure employees receive needed support and resources.
• Conduct exit interviews and share feedback with HR to identify trends and improvements.

Skills

Onboarding support

HR coordination

Customer service

Communication skills

Organizational skills

Education

High School Diploma/GED

Tools

HRIS systems

Job description

Employee Support Specialist
$18.55-$20.00/hour, based on experience
Monday–Friday, 8:30 AM–5:00 PM
5225 NesconsetHighway, Building 6, Suites 30-32, Port Jefferson, NY 11776

All Metro Health Care, a Modivcare Personal Care Service, is looking for anEmployee Support Specialist in Port Jefferson, NY. In this role, you’ll provide in-person support and assistance to our employees while helping create a positive employee experience.

What You'll Do:

• Support the onboarding process for new hires and help create a smooth, welcoming experience
• Assist employees with required onboarding documentation, background checks, drug screenings, HR forms, and other onboarding activities
• Coordinate new hire paperwork, orientations, training, and professional development activities
• Educate employees on available benefits and resources, including health insurance, retirement plans, and wellness programs
• Support positive employee relations by addressing employee questions and concerns and partnering with HR and operational teams to provide timely support and resolution
• Partner with HR and operational teams to ensure employees receive the support and resources they need
• Conduct exit interviews and share feedback with the HR team to help identify trends and opportunities for improvement

This role primarily involves seated work with extensive computer and telephone use. Occasionalstanding, walking, reaching, bending, and lifting up to 10 lbs may be required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the position.

What We Offer:

• Competitive pay: $18.55-$20.00/hour, based on experience
• Medical, Dental & Vision Insurance
• 401(k) with6% company match
• Paid Time Off + 10 paid holidays
• Free Employee Assistance Program and additional voluntary benefits
• Short-Term and Long-Term Disability
• Employee discounts on retail, hotels, restaurants, and more!

What You'll Need:

• High School Diploma/GED or equivalent experience
• 1+ year of Human Resources (HR), employee support, onboarding, or related experience
• Homecare or healthcare experience preferred
• Strong communication and customer service skills
• Ability to stay organized and manage multiple priorities

Our Mission:

To provide access to the care that matters — for those who need it most.

Our Values:

Caring. Collaborative. Dedicated. Purposeful.

These aren’t just words — they’re how we show up every day.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.