Employee Services/Human Resources

Big Y Foods, Inc.; Springfield (MA); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) retirement plan

Paid time off

Paid holidays

Tuition assistance

Bereavement leave

401(k) match (discretionary)

Job summary

Big Y Foods, Inc. is seeking an Employee Services Representative in Springfield, MA to manage HR functions, onboarding and staff development at our Store Support Center location. You will advocate for employees and ensure legal compliance while supporting a culture of caring and inclusion.

You will handle recruitment, onboarding, investigations, and training follow-ups, maintaining professionalism, ethics and confidentiality at all times.

Qualifications

• Leadership skills to foster caring culture and inclusion.
• Ability to maintain high ethics, integrity and confidentiality.
• Strong organizational, time management and prioritization abilities.
• Ability to work a flexible schedule to meet store needs.
• Must be 18 years of age.

Responsibilities

• Oversee all HR-related functions at assigned location, ensuring employee engagement and inclusion.
• Navigate employee relations issues, resolve disputes and document investigations.
• Handle recruitment, onboarding and store orientation processes.
• Support training and development initiatives for location staff.

Skills

Leadership

Ethics & confidentiality

Organization & time management

Flexibility

Communication

Job description

Location:SPRINGFIELD,MA(2145 ROOSEVELT AVENUE (SUPPORT CENTER))

The Employee Services Representative is responsible for all human resource related functions in their assigned location(s) while ensuring employee engagement, diversity, equity and inclusion, and an issue free environment. They will act as an advocate for our employees and company, dedicated to providing a fair and consistent workplace while ensuring compliance with all federal and state employment laws. The Employee Services Representative regularly navigates employee relation issues, resolving disputes and conflicts, and performing thorough investigations with proper documentation. They must energetically take initiative even in the face of resistance or setbacks. They perform all employment related functions to include recruitment, onboarding, and company orientation. They provide career planning recommendations and follow up in training and development of their location employees.

• Possess and use leadership skills to foster Big Y’s culture of caring while living our vision and mission.
• Supports Big Y’s commitment to Culture & Belonging.
• Ability to maintain high degree of ethics, integrity, and confidentiality.
• Must exhibit approachability, patience and composure at all times.
• Must project a clean and professional appearance.
• Possess excellent organization, time management and prioritization skills.
• Ability to operate within, enforce and ensure compliance by others with company policies, procedures, and standards.
• Ability to work a flexible schedule in accordance with the needs of the store.
• Must be 18 years of age.

Eligible employees are offered a comprehensive benefits package, including medical, dental, and vision insurance; Flexible Spending Account (FSA); life and disability insurance; a 401(k)-retirement savings plan; paid time off; paid holidays; tuition assistance; and bereavement leave. The Company may provide an annual discretionary 401(k) match based on Company performance and other applicable metrics; a match is not guaranteed. Certain positions may also be eligible to participate in the Company's Management Incentive Program. All benefits and incentive program eligibility are subject to applicable plan provisions and Company policies.

*Note - HR (ES)Representative, Store Director, Asset Protection Representative, or Pharmacist applicants:

You will be prompted to select Springfield, MA as a location on the next page, however we will consider you for a position based on your geographic location and our availability of positions in that area. The reason that you must select Springfield, MA is because all applications for this position are processed through our Store Support Center in Springfield, MA.

Should you have a need, Big Y will provide reasonable accommodation to complete the application.
Big Y is an equal opportunity employer and a drug-free and smoke-free workplace.

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