Asset Protection Field Agent

Big Y; Springfield (MA); Hybrid; USD 45,000 - 65,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Flexible Spending Account

Life insurance

Disability insurance

401(k)

Paid time off

Paid holidays

Tuition assistance

Bereavement leave

Job summary

Big Y is seeking Asset Protection Field Agents to work with designated store units, improving gross profit and reducing shrink through training and deterrence. The role emphasizes train-the-trainer initiatives, compliance enforcement, and identifying process gaps to boost store profitability while ensuring safety for employees and customers.

Agents will travel to Big Y locations, apply company programs, and uphold high ethical standards.

Qualifications

• Education in Criminal Justice and/or asset protection experience preferred.
• Knowledge of state and federal laws, provisions and regulations.
• Ability to maintain ethics, integrity and confidentiality.

Responsibilities

• Provide recommendations for and assist with improving store profitability and shrink performance.
• Train, raise awareness, ensure compliance, and communicate across stores.
• Identify process failures and deter theft through apprehension when needed; travel to Big Y locations.

Skills

Professional demeanor

Ethics and confidentiality

Communication skills

Travel readiness

Education

Criminal Justice degree

Tools

Microsoft Windows

MS Word

Email

Job description

Asset Protection Field Agents will work with specific designated business units (usually 5-6 assigned store locations) providing recommendations for and assistance with the improvement of store gross profit and shrink performance particularly pertaining to intentional and unintentional theft.
Their goal is to effect incremental positive movement in store profitability through training, awareness, compliance, communication, identification of process failure, store team development as well as theft prevention through apprehension and deterrence.
The Asset Protection Field Agents are also responsible for maximizing employee and customer safety through ensuring adherence of company established training, tactics and procedures.

• Ability to maintain a professional demeanor and apply sound judgment under any situation.
• Education in Criminal Justice and/or asset protection experience preferred.
• Knowledge of and ability to follow related state and federal laws, provisions andregulations.
• Ability to maintain high degree of ethics, integrity and confidentiality.
• Ability to prioritize and complete multiple tasks independently; self-motivated.
• Be detail oriented, accurate and organized with good follow through skills.
• Possess excellent interpersonal, written and oral communication skills
• Ability to operate within and positively promote Company programs, policies and procedures.
• Ability to work a flexible schedule to meet job demands and travel to Big Y locations.
• Be a team player with a positive attitude.
• Working knowledge of Microsoft Windows, Word and e-mail.
• Must consent to and pass a background investigation.
• Must be at least 18 years of age.

Eligible employees are offered a comprehensive benefits package, including medical, dental, and vision insurance; Flexible Spending Account (FSA); life and disability insurance; a 401(k)-retirement savings plan; paid time off; paid holidays; tuition assistance; and bereavement leave. The Company may provide an annual discretionary 401(k) match based on Company performance and other applicable metrics; a match is not guaranteed. Certain positions may also be eligible to participate in the Company's Management Incentive Program. All benefits and incentive program eligibility are subject to applicable plan provisions and Company policies.

*Note - Store Director, Asset Protection Representative, or Pharmacist applicants:

You will be prompted to select Springfield, MA as a location on the next page, however we will consider you for a position based on your geographic location and our availability of positions in that area. The reason that you must select Springfield, MA is because all applications for this position are processed through our Store Support Center in Springfield, MA.

Check out positions we have in these additional categories:

Should you have a need, Big Y will provide reasonable accommodation to complete the application.
The application process could take up to 15 minutes to complete depending on the position for which you are applying.
Big Y is an equal opportunity employer and a drug-free and smoke-free workplace.

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