Service Clerk

Big Y Foods, Inc.; Springfield (MA); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) retirement plan

Paid time off

Tuition assistance

Job summary

Big Y Foods, Inc. Springfield, MA is seeking a Service Clerk to deliver an exceptional shopping experience and support the front end with product knowledge and efficient service.

The role emphasizes customer care, a professional appearance, and adherence to company policies. Applicants must be 16+ and willing to cross-train as needed, supporting the store’s operations.

Qualifications

• Ability to represent and support Big Y’s culture of caring.
• Willingness to cross train and learn other areas as needed.
• Ability to work a flexible schedule in accordance with the needs of the store.
• Must be 16 years of age or older.
• Must project a clean and professional appearance.
• Ability to operate within company policies, procedures, and standards.

Responsibilities

• Provide customers with an exceptional and rewarding shopping experience.
• Support the front end while providing product knowledge and expertise.

Skills

Customer service

Professional appearance

Cross-training

Team player

Policy adherence

Job description

Location:SPRINGFIELD,MA(1090 ST JAMES AVENUE)

The Service Clerk is responsible for providing customers with an exceptional and rewarding shopping experience. The Service Clerk is responsible for completing assigned tasks and supporting the front end while providing product knowledge and expertise.

• Ability to represent and support Big Y’s culture of caring while living our Mission & Vision.
• Supports Big Y’s commitment to Culture & Belonging.
• Must project a clean and professional appearance.
• Ability to operate within company policies, procedures, and standards.
• Willingness to cross train and learn other areas as needed.
• Ability to work a flexible schedule in accordance with the needs of the store.
• Must be 16 years of age or older.

Eligible employees are offered a comprehensive benefits package, including medical, dental, and vision insurance; Flexible Spending Account (FSA); life and disability insurance; a 401(k)-retirement savings plan; paid time off; paid holidays; tuition assistance; and bereavement leave. The Company may provide an annual discretionary 401(k) match based on Company performance and other applicable metrics; a match is not guaranteed. Certain positions may also be eligible to participate in the Company's Management Incentive Program. All benefits and incentive program eligibility are subject to applicable plan provisions and Company policies.

Should you have a need, Big Y will provide reasonable accommodation to complete the application.
The application process could take up to 15 minutes to complete depending on the position for which you are applying.
Big Y is an equal opportunity employer and a drug-free and smoke-free workplace.

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