Employee Retention Program Coordinator

Fortrex; Missouri; On-site; USD 52,000 - 68,000; Full time

Job summary

Fortrex is seeking an organized onboarding coordinator to ensure a smooth new-hire experience. You will coordinate ERP trainings, oversee the Employee Retention Program, and address ERP issues by elevating them to leadership. A focus on improving retention and attendance is essential.

You will drive onboarding activities, monitor training progress, and report outcomes to leadership, contributing to a safer, efficient, and compliant work environment across North America.

Qualifications

• Experience coordinating ERP training and onboarding programs.
• Ability to identify and escalate ERP issues to leadership.
• Focus on improving new hire retention and attendance.
• Proven track record of process improvement.

Responsibilities

• Coordinate ERP training sessions and ensure policy compliance.
• Manage the Employee Retention Program and onboarding.
• Escalate ERP issues to leadership with feedback for improvements.
• Monitor attendance, turnover, and retention metrics.
• Lead weekly trainer and leadership meetings and use prepared resources.

Skills

ERP management

Training coordination

Onboarding

Employee retention

Attendance tracking

Tools

ERP software

Job description

Position Summary

WHO YOU ARE: Are you an organized and proactive professional with a talent for coordinating and managing new hire experiences? Do you excel in ensuring a smooth onboarding process and overseeing orientation training programs with precision and timeliness? Are you skilled at addressing and escalating ERP functionality issues, ensuring concerns are promptly communicated to leadership? If you are focused on continuous improvement, reducing turnover, increasing retention, and positively impacting new team members’ learning experience and attendance, this role is perfect for you.

Who We Are

• Leader in food safety solutions for both contract sanitation and chemistry in the food processing industry.
• Over 10,000 dedicated team members across North America.
• Corporate headquarters in Atlanta, GA with team members working in over 250 plants throughout North America.
• Over 50+ years of experience in creating long-lasting partnerships.

OUR MISSION

• Protect What Matters: We are in service of safety at every step, ensuring the health of everyone is central to all we do – from plant team members to consumers.
• Deliver On Our Promises: We speak honestly and are dedicated to doing the right thing by upholding ethical standards and following through on our commitments to our teams, our customers, and our business.
• Win as a Team: We believe in the power of collaboration, uniting our diverse strengths while working hand-in-hand with our team members and customers to unlock potential and achieve stronger results together.
• Advance a Safer Future: We are committed to innovating more effective, sustainable, and cost-efficient food safety solutions to develop a safer world for all.

Job Description

• Handle any ERP issues, reporting them to leadership when necessary, and giving feedback to improve team member retention and attendance.
• Facilitate various ERP training sessions and ensure everything follows company policies.
• Coordinate the Employee Retention Program.
• Ensure a positive onboarding experience for new team members.
• Implement, monitor, and complete the orientation training program on time.
• Report issues to the next level of leadership if ERP is not functioning properly at the plant.
• Provide feedback to help reduce turnover, increase retention, and positively impact team member attendance.
• Facilitate ERP trainings using prepared resources and materials, including but not limited to:
• Weekly Trainer Meeting.
• Weekly New Hire Meeting.
• New ERP Trainer Onboarding.
• Weekly Leadership Meeting.
• Review attendance, turnover and retention with