Employee Retention Program Coordinator

Fortrex; Arkansas; On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Medical, Dental, & Vision Insurance

Basic Life Insurance

Short-term Disability

Long-term Disability

Retirement Plan

Paid Holidays

Paid Vacation

Employee Assistance Program (EAP)

Training & Development Opportunities

Job summary

Fortrex in Arkansas seeks an ERP Coordinator to ensure smooth onboarding, guide new hires through orientation, and manage ERP training programs on the plant floor.

You will monitor ERP issues, escalate to leadership, and work with site leaders to improve turnover and retention while aligning with safety and company policies.

Qualifications

• Must be 18 years of age or older.
• Demonstrated ability to train team members.
• Good organizational skills and attention to detail.
• Good communication skills.

Responsibilities

• Handle ERP issues, reporting to leadership when necessary, and provide feedback to improve retention and attendance.
• Facilitate various ERP training sessions and ensure everything follows company policies.
• Coordinate the Employee Retention Program.
• Ensure a positive onboarding experience for new team members.
• Implement, monitor, and complete the orientation training program on time.
• Report issues to leadership if ERP is not functioning properly at the plant.
• Provide feedback to help reduce turnover, increase retention, and positively impact attendance.
• Facilitate ERP trainings using prepared resources and materials.
• Review attendance, turnover and retention with Site Manager.
• Partner with ERP Manager for best practices.
• Comply with company policies and procedures, utilizing the escalation process when necessary.
• Other duties as assigned.

Skills

Training team members

Organizational skills

Attention to detail

Communication skills

Bilingual skills

Microsoft Office

Tools

Microsoft Office

Job description

Summary

Position Summary

WHO YOU ARE:

Are you an organized and proactive professional with a talent for coordinating and managing new hire experiences? Do you excel in ensuring a smooth onboarding process and overseeing orientation training programs with precision and timeliness? Are you skilled at addressing and escalating ERP functionality issues, ensuring concerns are promptly communicated to leadership? If you are focused on continuous improvement, reducing turnover, increasing retention, and positively impacting new team members’ learning experience and attendance, this role is perfect for you.

Who We Are

• Leader in food safety solutions for both contract sanitation and chemistry in the food processing industry.
• Over 10,000 dedicated team members across North America.
• Corporate headquarters in Atlanta, GA with team members working in over 250 plants throughout North America.
• Over 50+ years of experience in creating long-lasting partnerships.

Our Mission

We protect the food supply by eliminating risks so families everywhere can eat without fear.

• Protect What Matters: We are in service of safety at every step, ensuring the health of everyone is central to all we do – from plant team members to consumers.
• Deliver On Our Promises: We speak honestly and are dedicated to doing the right thing by upholding ethical standards and following through on our commitments to our teams, our customers, and our business.
• Win as a Team: We believe in the power of collaboration, uniting our diverse strengths while working hand-in-hand with our team members and customers to unlock potential and achieve stronger results together.
• Advance a Safer Future: We are committed to innovating more effective, sustainable, and cost-efficient food safety solutions to develop a safer world for all.

Job Description

The Employee Retention Program (“ERP”) Coordinator keeps our ERP program running smoothly. You will help manage the program, guide new team members through their onboarding process, and make sure orientation training is completed accurately and on time. Job duties include:

• Handle any ERP issues, reporting them to leadership when necessary, and giving feedback to improve team member retention and attendance.
• Facilitate various ERP training sessions and ensure everything follows company policies.
• Coordinate the Employee Retention Program:
• Ensure a positive onboarding experience for new team members.
• Implement, monitor, and complete the orientation training program on time.
• Report issues to the next level of leadership if ERP is not functioning properly at the plant.
• Provide feedback to help reduce turnover, increase retention, and positively impact team member attendance.
• Facilitate ERP trainings using prepared resources and materials, including but not limited to:
• Weekly Trainer Meeting.
• Weekly New Hire Meeting.
• New ERP Trainer Onboarding.
• Weekly Leadership Meeting.
• Review attendance, turnover and retention with Site Manager.
• Partner with ERP Manager for best practices.
• Comply with company policies and procedures, utilizing the escalation process when necessary.
• Other duties as assigned.

Your Must Haves

• Must be 18 years of age or older.
• Demonstrated ability to train team members.
• Good organizational skills and attention to detail.
• Good communication skills.

What We Prefer You Have

• Bilingual skills.
• Previous plant experience in a job role of FSS or higher.
• Proficiency with various word processing, spreadsheet, and presentation software.
• External candidates should have experience in team member engagement or a similar role.

Our Environment

As ERPC you must be actively present (on the plant floor during the sanitation process) to conduct safety inspections, monitor team membertraining, and ensure the proper application of Lockout/Tagout (LOTO) procedures. You will be in a wet, hot, and or cold environment, could be exposed to chemicals such as bleach while wearing Personal Protective Equipment (“PPE”). Shift may vary depending on location.

What We Offer

• Medical, Dental, & Vision Insurance
• Basic Life Insurance
• Short-term Disability
• Long-term Disability
• Retirement Plan
• Paid Holidays (Varies by Location)
• Paid Vacation
• Employee Assistance Program ("EAP")
• Training & Development Opportunities

EEO DISCLAIMER

Fortrex and Safe Foods, a division of Fortrex, are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, creed, sex, gender, gender identity, national origin, citizenship status, uniform service member status, veteran status, age, genetic information, disability, or any other protected status, in accordance with all applicable federal state, and local laws. Fortrex and Safe Foods are committed to complying with the laws protecting qualified individuals with disabilities.

Fortrex and Safe Foods will provide a reasonable accommodation for any known physical or mental disability of a qualified individual with a disability to the extent required by law, provided the requested accommodation does not create an undue hardship for the Company and/or does not pose a direct threat to the health or safety of others in the workplace and/or to the individual. If a team member requires an accommodation, they must notify the site manager or the Corporate Human Resources Department. If an applicant requires an accommodation, they must notify the hiring manager and/or the Recruiter hiring for the position.