Employee Retention Program Coordinator

Fortrex; Moberly (MO); On-site; USD 40,000 - 54,000; Full time

Benefits offered by this job

Basic Life Insurance

Short- and Long-Term Disability

401k Retirement Plan

Paid Holidays

Paid Vacation

Employee Assistance Program

Job summary

Fortrex is seeking an Employee Retention Program (ERP) Coordinator to manage onboarding and guide new team members through ERP onboarding and orientation training. You will ensure ERP issues are addressed promptly and coordinate training sessions across the plant.

In this role you will monitor attendance, turnover, and retention, escalate when needed, and work with the ERP Manager to implement best practices for a safer, more efficient workforce environment.

Qualifications

• Must be 18 years of age or older.
• Demonstrated ability to train team members.
• Good organizational skills and attention to detail.

Responsibilities

• Handle ERP issues and report to leadership when necessary.
• Facilitate ERP training sessions and ensure adherence to company policies.
• Coordinate the Employee Retention Program and onboarding experience for new team members.
• Implement, monitor, and complete the orientation training program on time.
• Report ERP issues to leadership if not functioning properly at the plant.
• Provide feedback to reduce turnover and increase retention.
• Facilitate ERP trainings using prepared resources and materials.
• Review attendance, turnover and retention with Site Manager.
• Partner with ERP Manager for best practices.

Skills

Train team members

Organizational skills

Attention to detail

Tools

Microsoft Word

Microsoft Excel

PowerPoint

Job description

Working Time

Full-Time

Type Of Contract

Permanent

Work Type

On Site

Ref #

2127

Position Summary

WHO YOU ARE:

Are you an organized and proactive professional with a talent for coordinating and managing new hire experiences? Do you excel in ensuring a smooth onboarding process and overseeing orientation training programs with precision and timeliness? Are you skilled at addressing and escalating ERP functionality issues, ensuring concerns are promptly communicated to leadership? If you are focused on continuous improvement, reducing turnover, increasing retention, and positively impacting new team members’ learning experience and attendance, this role is perfect for you.

WHO WE ARE:

Leader in food safety solutions for both contract sanitation and chemistry in the food processing industry.

Over 10,000 dedicated team members across North America.

Corporate headquarters in Atlanta, GA with team members working in over 250 plants throughout North America.

Over 50+ years of experience in creating long-lasting partnerships.

OUR MISSION:

We protect the food supply by eliminating risks so families everywhere can eat without fear.

• Protect What Matters:We are in service of safety at every step, ensuring the health of everyone is central to all we do – from plant team members to consumers.
• Deliver On Our Promises: We speak honestly and are dedicated to doing the right thing by upholding ethical standards and following through on our commitments to our teams, our customers, and our business.
• Win as a Team: We believe in the power of collaboration, uniting our diverse strengths while working hand-in-hand with our team members and customers to unlock potential and achieve stronger results together.
• Advance a Safer Future: We are committed to innovating more effective, sustainable, and cost-efficient food safety solutions to develop a safer world for all.

JOB DESCRIPTION

The Employee Retention Program ("ERP") Coordinator keeps our ERP program running smoothly. You will help manage the program, guide new team members through their onboarding process, and make sure orientation training is completed accurately and on time. Job duties include:

• Handle any ERP issues, reporting them to leadership when necessary, and giving feedback to improve team member retention and attendance.
• Facilitate various ERP training sessions and ensure everything follows company policies.
• Coordinate the Employee Retention Program:
• Ensure a positive onboarding experience for new team members.
• Implement, monitor, and complete the orientation training program on time.
• Report issues to the next level of leadership if ERP is not functioning properly at the plant.
• Provide feedback to help reduce turnover, increase retention, and positively impact team member attendance.
• Facilitate ERP trainings using prepared resources and materials, including but not limited to:
• Weekly Trainer Meeting.
• Weekly New Hire Meeting.
• New ERP Trainer Onboarding.
• Weekly Leadership Meeting.
• Review attendance, turnover and retention with Site Manager.
• Partner with ERP Manager for best practices.
• Comply with company policies and procedures, utilizing the escalation process when necessary.
• Other duties as assigned.

YOUR MUST HAVES:

• Must be 18 years of age or older.
• Demonstrated ability to train team members.
• Good organizational skills and attention to detail.

WHAT WE PREFER YOU HAVE:

• Previous plant experience in a job role of FSS or higher.
• Proficiency with various word processing, spreadsheet, and presentation software.
• External candidates should have experience in team member engagement or a similar role.

OUR ENVIRONMENT:

As ERPC you must be actively present (on the plant floor during the sanitation process) to conduct safety inspections, monitor team membertraining, and ensure the proper application of Lockout/Tagout (LOTO) procedures. You will be in a wet, hot, and or cold environment, could be exposed to chemicals such as bleach while wearing Personal Protective Equipment ("PPE"). Shift may vary depending on location.

WHAT WE OFFER:

• Basic Life Insurance
• Short- and Long-Term Disability
• 401k Retirement Plan
• Paid Holidays (varies by location)
• Paid Vacation
• Employee Assistance Program ("EAP")

Fortrex is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, creed, sex, gender, gender identity, national origin, citizenship status, uniform service member status, veteran status, age, genetic information, disability, or any other protected status, in accordance with all applicable federal state, and local laws. Fortrex is committed to complying with the laws protecting qualified individuals with disabilities. Fortrex will provide a reasonable accommodation for any known physical or mental disability of a qualified individual with a disability to the extent required by law, provided the requested accommodation does not create an undue hardship for the Company and/or does not pose a direct threat to the health or safety of others in the workplace and/or to the individual. If a team member requires an accommodation, they must notify the site manager or the Corporate Human Resources Department. If an applicant requires an accommodation, they must notify the hiring manager and/or the Recruiter hiring for the position.

EEO DISCLAIMER

Fortrex and Safe Foods, a division of Fortrex, are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, creed, sex, gender, gender identity, national origin, citizenship status, uniform service member status, veteran status, age, genetic information, disability, or any other protected status, in accordance with all applicable federal state, and local laws. Fortrex and Safe Foods are committed to complying with the laws protecting qualified individuals with disabilities.

Fortrex and Safe Foods will provide a reasonable accommodation for any known physical or mental disability of a qualified individual with a disability to the extent required by law, provided the requested accommodation does not create an undue hardship for the Company and/or does not pose a direct threat to the health or safety of others in the workplace and/or to the individual. If a team member requires an accommodation, they must notify the site manager or the Corporate Human Resources Department. If an applicant requires an accommodation, they must notify the hiring manager and/or the Recruiter hiring for the position.