Employee Relations Trainee (Administration and Management Trainee)

Commonwealth of PA; Harrisburg (Dauphin County); Hybrid; USD 52,000 - 64,000; Full time

Benefits offered by this job

Telework option

Job summary

The Commonwealth of Pennsylvania is offering an Employee Relations Trainee program within the HR Office for General Government. You will learn to support workplace concerns, investigations, and responses while working with experienced staff to ensure fair processes across the agency.

The role includes case reviews, information gathering, and support for appeals and contract administration, with a blend of telework and in-office work.

Qualifications

• Bachelor’s degree with 15 credits in public administration, business administration, or a closely related field.
• An equivalent combination of experience and training that includes 15 credits in public administration, business administration, or a closely related field.
• Applicants will be considered to have met the educational requirements once they are within 3 months of graduating with a qualifying degree/credit.

Responsibilities

• Case Review: Examine grievances and related information to support consistent responses.
• Information Gathering: Collect facts needed for investigations and analyses.
• Appeal Support: Assist agency attorneys with Civil Service appeals, Human Relations Commission complaints, and Equal Employment Opportunity Commission complaints.
• Contract Application: Learn how to apply provisions of contracts, memoranda of understanding, side letters, and local agreements.
• Agreement Assistance: Help review or develop proposed Local Agreements for offices, boards, councils, or commissions.

Education

Bachelor’s degree with 15 credits in public administration or business administration

Job description

THE POSITION

Are you looking for an on-the-job training program where you can learn about Commonwealth employee relations processes and procedures? If so, take advantage of this opportunity to grow in your career with the Human Resource (HR) Office for General Government. This position gives you a chance to experience the satisfaction of public service while working with a team of professionals dedicated to efficiently delivering services to nineteen diverse agencies. Join us to gain a strong understanding of HR principles used to provide essential employee relations support!

DESCRIPTION OF WORK

This role provides training and guidance as you learn how to support workplace concerns and help maintain fair processes across the agency. You will work alongside experienced staff who guide you through investigations, reviews, and responses to various workplace matters. As an Employee Relations Trainee, you will perform the following duties:

• Case Review: Examine grievances and related information to support consistent responses
• Information Gathering: Collect facts needed for investigations and analyses
• Appeal Support: Assist agency attorneys with Civil Service appeals, Human Relations Commission complaints, and Equal Employment Opportunity Commission complaints
• Contract Application: Learn how to apply provisions of contracts, memoranda of understanding, side letters, and local agreements
• Agreement Assistance: Help review or develop proposed Local Agreements for offices, boards, councils, or commissions

Kickstart your career in human resources with the Employee Relations & Workforce Support Division!

Work Schedule and Additional Information:

• Full-time employment
• Work hours are 8:00 AM to 4:00 PM, Monday – Friday, with 30-minute lunch.
• Telework: You may have the opportunity to work from home (telework) part-time, two days per week in office. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Harrisburg. The ability to telework is subject to change at any time. Additional details may be provided during the interview.
• Salary: In some cases, the starting salary may be non-negotiable.
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY

QUALIFICATIONS

Minimum Experience and Training Requirements:

• A bachelor’s degree, including 15 credits in public administration, business administration, or a closely related field; or
• An equivalent combination of experience and training that includes 15 credits in public administration, business administration, or a closely related field.
• Applicants will be considered to have met the educational requirements once they are within 3 months of graduating with a qualifying degree/credit.

Other Requirements:

• You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency Guidelines.
• You must be able to perform essential job functions.

Veterans:

• Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.pa.gov/agencies/employment/how-to-apply.html and click on Veterans.

Telecommunications Relay Service (TRS):

• 711 (hearing and speech disabilities or other individuals).

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.

EXAMINATION INFORMATION

• Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).

• Your score is based on the detailed information you provide on your application and in response to the supplemental questions.

• Your score is valid for this specific posting only.

• You must provide complete and accurate information or:

• your score may be lower than deserved.

• you may be disqualified.

• You may only apply/test oncefor this posting.

• Your results will be provided via email.

Learn more about our Total Rewards by watching this short video!

See the total value of your benefits package by exploring our benefits calculator.

Health & Wellness

We offer multiple health plans so our employees can choose what works best for themselves and their families. Our comprehensive benefits package includes health coverage, vision, dental, and wellness programs.*

Compensation & Financial Planning

We invest in our employees by providing competitive wages and encouraging financial wellness by offering multiple ways to save money and ensure peace of mind including multiple retirement and investment plan options.

Work/Life Balance

We know there’s more to life than just work! Our generous paid leave benefits include paid vacation, paid sick leave, eight weeks of paid parental leave, military leave, and paid time off for most major U.S. holidays, as well as flexible work schedules and work-from-home opportunities.*

Values and Culture

We believe in the work we do and provide continual opportunities for our employees to grow and contribute to the greater good. As one of the largest employers in the state, we provide opportunities for internal mobility, professional development, and the opportunity to give back by participating in workplace charitable giving.

Employee Perks

Sometimes, it is the little “extras” that make a big difference. Our employees receive special employee-only discounts and rates on a variety of services and memberships.

For more information on all of these Total Rewards benefits, please visit www.employment.pa.gov and click on the benefits box.

• Eligibility rules apply.