Employee Relations Trainee (Administration and Management Trainee)

Commonwealth-of-Pennsylvania; Harrisburg (Dauphin County); Hybrid; USD 42,000 - 48,000; Full time

Job summary

Commonwealth of Pennsylvania's HR Office for General Government invites you to join as an Employee Relations Trainee to learn how to support workplace concerns and maintain fair processes across nineteen agencies.

You will train with experienced staff on investigations, reviews, and responses, while developing skills in information gathering, case review, and contract application. The program emphasizes public service and professional growth.

Qualifications

• Bachelor's degree with 15 credits in public administration, business administration, or a closely related field.
• Equivalent combination of experience and training that includes 15 credits in public/public administration, business administration, or a closely related field.

Responsibilities

• Review grievances and related information to support consistent responses.
• Gather facts needed for investigations and analyses.
• Assist agency attorneys with Civil Service appeals, HR Commission complaints, and EEOC complaints.
• Learn how to apply provisions of contracts, memoranda of understanding, side letters, and local agreements.
• Help review or develop proposed Local Agreements for offices, boards, councils, or commissions.

Skills

Analytical thinking

Attention to detail

Communication skills

Collaboration

Education

Bachelor's degree with 15 credits in public/business

Job description

Are you looking for an on-the-job training program where you can learn about Commonwealth employee relations processes and procedures? If so, take advantage of this opportunity to grow in your career with the Human Resource (HR) Office for General Government. This position gives you a chance to experience the satisfaction of public service while working with a team of professionals dedicated to efficiently delivering services to nineteen diverse agencies. Join us to gain a strong understanding of HR principles used to provide essential employee relations support!

This role provides training and guidance as you learn how to support workplace concerns and help maintain fair processes across the agency. You will work alongside experienced staff who guide you through investigations, reviews, and responses to various workplace matters. As an Employee Relations Trainee, you will perform the following duties:

• Case Review: Examine grievances and related information to support consistent responses
• Information Gathering: Collect facts needed for investigations and analyses
• Appeal Support: Assist agency attorneys with Civil Service appeals, Human Relations Commission complaints, and Equal Employment Opportunity Commission complaints
• Contract Application: Learn how to apply provisions of contracts, memoranda of understanding, side letters, and local agreements
• Agreement Assistance: Help review or develop proposed Local Agreements for offices, boards, councils, or commissions

Kickstart your career in human resources with the Employee Relations & Workforce Support Division!

Work Schedule and Additional Information

• Full-time employment
• Work hours are 8:00 AM to 4:00 PM, Monday - Friday, with 30-minute lunch.
• Telework:You may have the opportunity to work from home (telework) part-time, two days per week in office. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Harrisburg. The ability to telework is subject to change at any time.Additional details may be provided during the interview.
• Salary:In some cases, the starting salary may be non-negotiable.
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

QUALIFICATIONS

Minimum Experience and Training Requirements

• A bachelor's degree, including 15 credits in public administration, business administration, or a closely related field; or
• An equivalent combination of experience and training that includes 15 credits in public administration, business administration, or a closely related field.
• Applicants will be considered to have met the educational requirements once they are within 3 months of graduating with a qualifying degree/credit.

Other Requirements

• You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency Guidelines.
• You must be able to perform essential job functions.

This position is notsubject to the provisions of a collective bargaining agreement or memorandum of understanding.

You must be eligible for selection in accordance with merit system employment regulations.

Recruitment Methods

• Applicants must meet one of the following methods to be considered for this vacancy:
  • Promotion Without Exam
  • Reassignment (Only current civil service employees in the same agency who hold the same or similar job title, with the same maximum salary, within the same occupational group or where there is a logical career movement, will qualify for reassignment.)
  • Meritorious service is defined as (a) the absence of any discipline above the level of written reprimand during the 12 months preceding the closing date of the posting, and
  • (b) the last regular or probationary performance evaluation showing an overall rating of satisfactory or higher.
  • Transfer (Only current civil service employees who hold the same job title will qualify for transfer to another agency.)
  • Meritorious service is defined as (a) the absence of any discipline above the level of written reprimand during the 12 months preceding the closing date of the posting, and
  • (b) the last regular or probationary performance evaluation showing an overall rating of satisfactory or higher.
  • Voluntary Demotion
  • Reinstatement (Former civil service employees may only be reinstated to the job title from which they resigned. Current civil service employees are not eligible through reinstatement.)

Promotion Without Examination (PWOE)

• Class Restrictions for Promotion Without Examination Only - You must have or have held regular civil service status in one of the following classifications:
  • Clerical Supervisor 1
  • Human Resource Assistant 1
  • Clerical Assistant 3
  • Fiscal Assistant
• Employees who previously held regular civil service status in the job title of the position being filled are also eligible for promotion without examination.
• The promotion without examination requirements are issued in accordance with merit system employment regulations.
• Meritorious service is defined as (a) the absence of any discipline above the level of written reprimand during the 12 months preceding the closing date of the posting, and (b) the last regular or probationary performance evaluation showing an overall rating of satisfactory or higher.
• Applicants must have a minimum of one year in the next lower classes by the posting closing date with no break in service.

Telecommunications Relay Service (TRS)

• 711 (hearing and speech disabilities or other individuals).

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.