Employee Relations Specialist I

Advantage Sales & Marketing dba Advantage Solutions; St. Louis (MO); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Full-Time Benefits (Medical, Dental, Vision, Life)

401(k) with company match

Training and Career Development

Generous Paid Time-Off

Job summary

A leading business solutions provider in St. Louis seeks a dedicated Employee Relations Specialist I to support the Employee Relations function. The role involves administrative support, handling employee inquiries, and providing strategic advice to managers on workforce matters. Candidates should have 1-3 years of HR experience, strong Microsoft Office skills, and an Associate's Degree. Join a growing team and enjoy competitive benefits including medical, dental, and 401(k) programs.

Qualifications

• 1-3 years of experience in Human Resources or Office Administration.
• Excellent attention to detail and ability to prioritize work.
• Ability to maintain confidentiality.

Responsibilities

• Provide strategic advice to managers on workforce matters.
• Intake human relations questions and escalate as needed.
• Evaluate conflict resolution between teammates and managers.

Skills

Microsoft Office Applications (Word/Excel)

Customer service skills

Judgment

Education

Associate’s Degree

Bachelor’s Degree

Job description

Employee Relations Specialist I

At our Company, we grow People, Brands, and Businesses! We are seeking a dedicated Employee Relations Specialist I to provide general administrative support for the Employee Relations function, to include, but not limited to electronic file maintenance, review and processing of designated terminations, completion of standard separation agreements as requested, employee relations intake and assignment/escalation as needed, daily administrative support, and other administrative duties as assigned; assists with and/or responds to Tier 1 employee relations questions; and assists with and/or handles Tier 1 employee relations investigations with appropriate oversight.

Take this opportunity to join North America’s leading business solutions provider and build your career working with amazing people in a growing industry! Apply today!

What we offer

• Full-Time Benefits (Medical, Dental, Vision, Life)
• 401(k) with company match
• Training and Career Development
• Generous Paid Time-Off

Responsibilities

• Utilizing independent judgement, provide strategic advice to managers on workforce matters with mid-level complexity including but not limited to associate development, retention, performance and conduct related disciplinary action, terminations, and organizational/divisional initiatives with appropriate oversight.
• Guide managers in assessing need for and developing teammate-related communications including corrective action and termination documentation with oversight as needed.
• Intake human relations questions/ matters/investigations received through various means (including phone, email, and Help Desk tickets) and assign/escalate to relevant Employee Relations team member and/or take lead using independent judgement with appropriate oversight as needed.
• Strategize with managers in improving work relationships, resolving teammate concerns, enhancing associate engagement and retention, and fostering compliance with company/division policy and applicable laws. Investigation of teammate grievances with mid-level complexity, identifying and recommending any appropriate action items to include without limitation, enhancements or changes in policies or practices as needed. Partner with HR Relations leadership team and HR Business Partner team in development of any such policies.
• Evaluate value of dispute resolution to resolve workplace conflicts and mediate such disputes between teammates and managers as needed.
• Assist with and/or respond to Tier 2 associate relations questions and draft severance agreements.
• Prepare and finalize employment action and investigation documentation and update within case management system.

Qualifications

• Associate’s Degree or equivalent experience required; Bachelor’s Degree preferred or equivalent experience.
• 1-3 years of experience in Human Resources or Office Administration.
• Intermediate Level Microsoft Office Applications with Word/Excel.
• Excellent attention to detail, ability to prioritize work and exceptional customer service skills.
• Ability to exercise sound judgment.
• Paramount sensitivity to and ability to maintain confidentiality.

The Company is committed to providing equal opportunity in all employment practices without regard to age, race, color, national origin, sex, sexual orientation, religion, physical or mental disability, or any other category protected by law. As part of this commitment, the Company shall provide reasonable accommodations for known disabilities to enable an applicant or employee to apply for employment, perform the essential functions of the job, or enjoy benefits and privileges of employment as required by law.