Employee Relations Specialist at Hope Community Resources

Hope Community Resources, Inc.; Anchorage (AK); On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

Excellent Corporate Culture

Employee Assistance & Life Assistance

403(b) with Company Match

Medical, Dental, & Vision

Paid Leave

Life Insurance

Disability Insurance

Job summary

Hope Community Resources, Inc. in Anchorage, AK seeks an Employee Relations Specialist to strengthen the workforce and culture. You will guide leaders and employees on workplace concerns, performance management, policies, and fair employment practices.

You will collaborate across departments to resolve issues, support ADA accommodations, and help implement proactive strategies that boost satisfaction and retention. This is a full-time, on-site role with opportunities for growth.

Qualifications

• Bachelor's degree in human resources, business, or related field is required.
• Two years of progressive HR experience; one year in supervision or employee relations duties.
• PHR or SHRM-CP certification is preferred.

Responsibilities

• Serve as a trusted resource for employees and leadership, promoting open communication, positive workplace relationships, and constructive conflict resolution.
• Partner with supervisors to develop performance management strategies and address employee concerns.
• Assist with employee relations inquiries and investigations for timely, objective resolutions.
• Facilitate the ADA interactive process and evaluate reasonable accommodation requests.
• Collaborate with leadership to improve personnel policies and processes.
• Stay informed on employment laws and provide practical guidance and training.
• Coordinate employee-related vehicle accident reporting with Benefits.
• Engage employees to identify improvements and support retention and satisfaction.

Skills

Employee relations

Conflict resolution

Policy interpretation

Communication

Education

Bachelor's degree in HR or related field

PHR or SHRM-CP certification preferred

Job description

This Full time on site position offers great opportunities for career growth. Are you passionate about creating a positive, supportive workplace where employees feel heard, valued, and empowered to succeed? Do you enjoy finding thoughtful, fair, and forward-thinking solutions to workplace challenges while supporting employees and strengthening organizational culture? Are you excited to partner with leaders and employees to build a thriving workforce through collaboration, professional development, and proactive employee relations practices?

Hope Community Resources, Inc. is a non-profit disabilities service provider based in Anchorage, Alaska. Founded in 1968, our company provides services and supports to people of all ages and abilities who experience an intellectual, developmental, or other disability, traumatic brain injury, or mental health challenge.

As an Employee Relations Specialist, you will play an important role in creating a positive employee experience and strengthening Hope's workforce. You'll serve as a trusted resource for employees and leadership, providing guidance on workplace concerns, performance management, organizational policies, and employment practices. Through collaboration, employee advocacy, and proactive problem-solving, you'll help cultivate a workplace where employees feel supported, leaders feel empowered, and our organization continues to grow.

In this role, you will:

• Serve as a trusted resource for employees and leadership, promoting open communication, positive workplace relationships, and constructive conflict resolution.
• Partner with supervisors and managers to develop effective performance management strategies, navigate employee concerns, and promote fair and consistent accountability practices.
• Assist with employee relations inquiries and investigations, collaborating with partners to ensure thoughtful, objective, and timely resolutions.
• Facilitate the ADA interactive process and collaborate with employees, management, and relevant departments to evaluate reasonable accommodation requests.
• Collaborate with leadership to evaluate and improve personnel policies, procedures, and processes that support employees and organizational effectiveness.
• Stay informed on evolving employment laws and regulations, providing practical guidance and training that supports consistent, compliant HR practices.
• Coordinate employee-related vehicle accident reporting and related documentation, partnering with leadership and Benefits to address accountability and workers' compensation considerations.
• Connect with employees to understand their experiences, identify opportunities for improvement, and recommend proactive strategies that strengthen employee satisfaction and retention.

Education and Experience

Bachelor's degree in human resources, business, or directly related field; and Two years of progressive experience in human resources; one year of which must be in supervision or performing employee relations duties. Equivalent combination of related education and/or work experience. Human Resources or managerial experience in social services and/or employee relations strongly preferred. PHR or SHRM-CP certification strongly preferred.

Benefits Overview

• Excellent Corporate Culture
• Employee Assistance & Life Assistance Programs
• 403(b) with Company Match
• Medical, Dental, & Vision
• Paid Leave
• Life Insurance
• Disability Insurance

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